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Customer service agents

Sutherland

Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt Full Time

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.

Answering customer questions and providing support

Resolving issues in a calm, professional, and friendly way

Communicating clearly and confidently over the phone

Making customers feel heard, valued, and supported

Working closely with your team to deliver great service

Fresh graduates & dropouts are welcome!

Good communication and customer service skills

A positive attitude and willingness to learn

Strong listening and problem-solving skills

Comfortable working as part of a team

Fluent English is required (B2/C1 level)

Ability to work night & overnight shifts

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Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 20 Jan 2026.

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