Technical support CS
Sutherland
Technical support CS at Sutherland is a full time role based in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt. It was published on 26 April 2026 and was open at last check.
| Role | Technical support CS |
|---|---|
| Company | Sutherland |
| Location | Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt |
| Employment type | Full Time |
| Published | 26 April 2026 |
| Status | Open at last check |
Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.
With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.
Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.
This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.
Your day-to-day responsibilities will include:
- 📞 Handling customer interactions with efficiency and empathy.
- 🛠️ Providing tailored solutions to meet customer needs.
- 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette.
If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!
🚀 We’re Hiring Talented People! 🌟
Fresh Grads & Dropouts are welcome to apply! 🎓
🔑 What we’re looking for:
✅ Fluency in English is a MUST! (B2/C1 level) 🇬🇧
✅ Strong skills in Customer Service & Customer Support 🤝
✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯
✅ Problem-solving, active listening, & attention to detail 👂💡
✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️
✅ Flexibility with night & overnight shifts is essential 🌙
✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬
💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 26 Apr 2026.
Technical support CS at Sutherland — questions answered
What does the Technical support CS role at Sutherland pay?
Sutherland does not publish a salary on this Technical support CS listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Technical support CS role at Sutherland based?
Sutherland lists this Technical support CS role in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Technical support CS role at Sutherland still open?
The Technical support CS posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 26 April 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Technical support CS role at Sutherland?
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