Strategic Capacity Planning Specialist
Stripe
Strategic Capacity Planning Specialist at Stripe is a full time role based in Dublin, Leinster, Ireland. It was published on 2 September 2026 and was open at last check.
| Role | Strategic Capacity Planning Specialist |
|---|---|
| Company | Stripe |
| Location | Dublin, Leinster, Ireland |
| Employment type | Full Time |
| Published | 2 September 2026 |
| Status | Open at last check |
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe is building tools to help our users create and scale their businesses, and grow the GDP of the internet. The Workforce Management team at Stripe helps manage our growing support operations network of both internal and external resources by consulting on operational change initiatives, modeling support requirements, and managing workload and resource allocations for an optimal user experience.
What you’ll do
As a Strategic Capacity Planning Specialist, you will play a key role in designing and maintaining capacity planning models for one of our key user support or risk verticals, with a focus on user experience, budget, utilization, and speed of answer to our users' queries. You will operate in a fast-paced and energizing environment surrounded by top talent, where resilience and openness to feedback will be key to success.
Responsibilities
- Develop and maintain capacity planning models to forecast resource requirements.
- Leverage forecasting techniques to analyze historical data and market trends, predicting future capacity needs and enabling informed planning decisions.
- Evaluate potential risks and opportunities regarding model inputs to inform planning decisions.
- Monitor performance against planned capacity levels and adjust plans as needed, while holding stakeholders accountable for the accuracy of plan inputs.
- Collaborate with the vendor delivery team and stakeholders to gather information and align planning efforts with Stripe's business goals.
- Integrate data from multiple SQL databases to automate reporting processes and streamline data collection for capacity planning and forecasting purposes.
- Communicate planning results and recommendations to senior leadership and stakeholders.
- Serve as a strategic partner in our intake process, providing subject-matter expertise for any requests affecting resourcing.
- Analyze production or service delivery data to determine utilization rates and identify areas for improvement.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- A Bachelor's degree in Statistics, Mathematics, Data Analytics, Computer Science, Business, or Economics
- 7+ years of experience in capacity planning for medium to large organizations, as well as workforce management for internal and outsourced workforces (BPO)
- Strong SQL skills, with experience in data integration and automation for process optimization, alongside knowledge of Tableau or comparable tools to perform data analysis independently
- Excellent communication and presentation skills
- Deep understanding of outsourcing practices
Preferred qualifications
- Financial/budgeting background
- Knowledge of WFM tools
Create your free OnJob profile to apply — we'll take you to Stripe's application after sign-up. · Posted 2 Sept 2026.
Strategic Capacity Planning Specialist at Stripe — questions answered
What does the Strategic Capacity Planning Specialist role at Stripe pay?
Stripe does not publish a salary on this Strategic Capacity Planning Specialist listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Strategic Capacity Planning Specialist role at Stripe based?
Stripe lists this Strategic Capacity Planning Specialist role in Dublin, Leinster, Ireland, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Stripe before you apply.
Is the Strategic Capacity Planning Specialist role at Stripe still open?
The Strategic Capacity Planning Specialist posting at Stripe was open at OnJob's last check of the employer's careers page, having been published on 2 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Strategic Capacity Planning Specialist role at Stripe?
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