Service Manager - SAP Hybris
Appsierra Group →Service Manager - SAP Hybris at Appsierra Group is a full time role based in Gurgaon, Haryana-13, India-101. The listing asks for 10–15 yrs of experience. Listed skills: EStore Service Manager, SAP Hybris, E-Commerce and B2B/ B2C. It was published on 17 July 2026 and was open at last check.
| Role | Service Manager - SAP Hybris |
|---|---|
| Company | Appsierra Group |
| Location | Gurgaon, Haryana-13, India-101 |
| Employment type | Full Time |
| Experience asked | 10–15 yrs |
| Skills listed | EStore Service Manager, SAP Hybris, E-Commerce and B2B/ B2C |
| Published | 17 July 2026 |
| Status | Open at last check |
Key accountability:
- Main point of contact for support service
- Act as senior consultant for Regional ITC by providing technical advice and consultation on eStore platform
- Clarify each region’s requirements for eStore maintenance or enhancement
- Co-ordinated with maintenance team regarding requirements from Subs(e.g. predefined solutions, guidelines, bug-fix and any source code modification within 5 MD)
- Serve as a liaison and primary point of contact between Subs/Regional ITC and maintenance team to evaluate, prioritize and manage all the requests escalated
- Perform resource allocation and workload assignment according to delivery requirements
- Develop work plan for deliverables
- Ensure that deliverables are achieved beyond client expectations
- Report delivery status to client and develop delivery documentations
- Provide support to respective countries during different time zones
- Develop own professional learning of SAP Hybris products/technologies and solutions, Should be self-motivated to keep himself/herself updated on latest SAP Hybris product/ technologies and Solutions
- Improve consulting skills, application and implementation expertise in the product and industry
- Supervise team members to determine how well they function in their jobs on a day-to-day basis
- Provide coaching & development
Qualification:
- Bachelor's degree required in computer science, software engineering
- Must have knowledge of Hybris as well as ticketing tools like JIRA
- Excellent communication, interpersonal, problem solving skills required
- Should have 7+ years of experience in e-Commerce technologies like SAP Hybris.
Experience:
- Experience in working with users to define their business requirements
- 10+years of experience in managing Operations, out of which 7+ years of experience preferably around e-Commerce technologies such as SAP Hybris
- Should have B2B/ B2C domain experience
- Knowledge of defined Service Level Agreements (SLAs)
Create a free OnJob profile to apply and see your AI match score before you apply. · Posted 17 Jul 2026.
Service Manager - SAP Hybris at Appsierra Group — questions answered
What does the Service Manager - SAP Hybris role at Appsierra Group pay?
Appsierra Group does not publish a salary on this Service Manager - SAP Hybris listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Service Manager - SAP Hybris role at Appsierra Group based?
Appsierra Group lists this Service Manager - SAP Hybris role in Gurgaon, Haryana-13, India-101, advertised as full time work at that location and asking for 10–15 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Appsierra Group before you apply.
What skills does the Service Manager - SAP Hybris role at Appsierra Group require?
The Service Manager - SAP Hybris at Appsierra Group listing names EStore Service Manager, SAP Hybris, E-Commerce and B2B/ B2C. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
How much experience do you need for the Service Manager - SAP Hybris role at Appsierra Group?
Appsierra Group asks for 10–15 yrs of experience on this Service Manager - SAP Hybris posting, alongside EStore Service Manager, SAP Hybris and E-Commerce. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Service Manager - SAP Hybris role at Appsierra Group still open?
The Service Manager - SAP Hybris posting at Appsierra Group was open at OnJob's last check of the employer's careers page, having been published on 17 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Service Manager - SAP Hybris role at Appsierra Group?
Apply to the Service Manager - SAP Hybris at Appsierra Group role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile. Creating a profile is free and needs no card.
Explore more on OnJob
Hiring for a role like this?
Post a job on OnJob and reach AI-matched candidates.
