SaaS Infrastructure Engineer, VP

Who we are looking for

Charles River Development is rapidly growing its Software-as-a-Service platform. We are looking for a hands-on, well-rounded Identity and Access Management Operations Leadership role for our growing Identity Management team. We offer an opportunity for talented and driven individuals to get on board with an organization that values personal initiative and growth.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.

Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

• Champion the improvement of identity and access management processes, controls and communications related to Policies across stakeholder groups
• Lead, develop, and retain a team of IAM professionals across operational, engineering, and governance functions
• Set team direction, manage performance, and foster a culture of accountability, continuous improvement, and collaboration
• Serve as an escalation point for complex IAM issues and cross-functional decisions
• Oversee all IAM business-as-usual (BAU) operations including provisioning, deprovisioning, access reviews, and recertification cycles
• Ensure consistent enforcement of least-privilege and need-to-know access principles across enterprise systems
• Maintain and continuously improve IAM operational runbooks, SLAs, and service delivery standards
• Lead IAM response to regulatory examinations, internal audits, and Matters Requiring Attention (MRAs)
• Maintain audit-ready documentation and evidence packages across IAM controls and processes
• Partner with second and third lines of defense to ensure IAM controls meet regulatory expectations (SOC, ISO 27001, FINRA, NIST, GDPR, and other applicable frameworks)
• Oversee Privileged Access Management (PAM) program including tooling, policy, and enforcement
• Manage identity lifecycle for privileged accounts, service accounts, and non-human identities
• Ensure alignment of IAM controls with enterprise cybersecurity strategy and zero trust principles
• Provide regular reporting and briefings to senior technology and risk leadership on IAM posture, risk exposure, and program status
• Act as primary IAM representative in cross-functional working groups and regulatory forums
• Work with governance, security, system owners, and other IAM colleagues to address audit and regulatory related issues
• Participate in development of roadmaps and participate in the standards process for Identity and Access Management (IAM) solutions
• Promote effective teamwork, mentor employees, and evaluate individual performance
• Establishes and maintains good working relationships with all IAM customers

What we value

• A high degree of technical aptitude and troubleshooting skills
• A strong sense of customer service, attention to detail, and issue ownership
• Large-scale identity and access management experience in a highly regulated environment
• Strong understanding of core identity technologies (AD, Azure AD, Privileged Access Management) and their associated governance, lifecycle management, automation, and delivery
• Ability to lead and work well with multiple priorities, and effectively handle concurrent demands to prioritize responsibilities
• Ability to formulate clear strategy, present and gain support
• Ability to effectively integrate, contribute and overlap with other functions including cloud/enterprise architecture, compliance, risk, engineering, developers
• Ability to formulate objectives with clear business value and demonstrate progress along the way
• Ability to communicate complex and innovative concepts with proven experience driving decision making across different stakeholder groups
• Ability to be self-directed and to proactively anticipate problems and seek opportunities
• A champion for continuous improvement
• Experience with infrastructure systems, security assessments, and security processes is a bonus.

Education & Preferred Qualifications

• 5+ years of experience in Identity & Access Management
• Demonstrated experience leading IAM teams in a large, complex enterprise — financial services experience strongly preferred
• Deep knowledge of IAM frameworks, protocols, and technologies including LDAP, Active Directory, SAML, OAuth, PAM platforms (CyberArk, BeyondTrust, or equivalent)
• Proven track record managing regulatory examinations, MRAs, and audit cycles in a highly regulated environment
• Strong understanding of applicable regulatory frameworks including SOC 2, NIST, and ISO 27001
• Excellent leadership, communication, and stakeholder management skills with experience presenting to senior and executive audiences
• Cloud Service Provider experience, preferably Azure and Azure Identity

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement