Sr. Engineer - DevOps 4B

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Manage the configuration of the build infrastructure (Windows and Linux) • Improve reliability and performance of test and build processes • Design and maintain automated release channels • Proactively look for ways to automate the installation and upkeep of build tools and dependencies • Review and recommend solutions and tools to improve the software development process • Own the process for releasing builds into QA and up to production • Managing pre/post release code merges • Managing the code branching strategies • Building the bridge between Engineering (dev & QA) and IT Operations • Design, implement, and maintain CI/CD pipelines; Automate software deployment processes; Monitor system performance and implement optimizations; Collaborate with development and operations teams to ensure smooth software delivery; Troubleshoot and resolve technical issues related to deployments; Implement best practices for infrastructure as code; Stay updated on industry trends and emerging technologies; Provide guidance and mentorship to junior team members.

Duties & Responsibilities

Cloud Infrastructure Design & Architecture

• Design, implement, and maintain scalable, highly available, and secure cloud infrastructure solutions within Microsoft Azure.
• Participate in solution architecture discussions and contribute to infrastructure design decisions for new and existing platforms.
• Develop and maintain architecture standards, best practices, and operational guidelines.
• Evaluate emerging technologies and recommend improvements to the cloud platform.
• Create and maintain architecture diagrams, deployment models, and technical designs.

Infrastructure as Code & Automation

• Design and implement Infrastructure as Code (IaC) solutions using Terraform.
• Develop and maintain configuration management solutions using Ansible.
• Create automation scripts and tooling using Python, PowerShell, and Bash.
• Drive automation initiatives to improve deployment efficiency, consistency, and operational reliability.
• Build reusable infrastructure modules and automation frameworks.

Azure Platform Engineering

• Deploy, manage, and optimize Azure services including Virtual Machines, Virtual Networks, Azure Storage, Azure Load Balancers, Azure Application Gateway, Azure Monitor, Azure Key Vault, Azure App Services, and Azure Entra ID.
• Support cloud modernization initiatives and application migrations to Azure.
• Manage Azure resource provisioning, networking, access management, and platform governance.
• Optimize cloud resource utilization, availability, performance, and cost.

Kubernetes & Container Platform Management

• Design, deploy, and support containerized workloads using Docker and Kubernetes.
• Manage and optimize Azure Kubernetes Service (AKS) environments.
• Implement Kubernetes best practices for scalability, availability, networking, and security.
• Support container platform upgrades, maintenance, and troubleshooting activities.
• Configure ingress controllers, service networking, secrets management, and container security controls.

CI/CD & DevOps Enablement

• Design, implement, and maintain CI/CD pipelines using Azure DevOps, Jenkins, GitHub, and GitHub Actions.
• Automate application deployment, testing, and release processes.
• Implement deployment strategies including blue-green deployments, rolling updates, and automated rollback mechanisms.
• Collaborate with development teams to improve software delivery practices and deployment automation.
• Support Git branching strategies, release management, and source control best practices.

Monitoring, Reliability & Incident Management

• Implement and maintain monitoring, logging, and observability solutions using Azure Monitor, Grafana, Datadog, Splunk, and Log Analytics.
• Monitor platform health, performance, and availability across cloud environments.
• Lead troubleshooting efforts, root cause analysis, and incident resolution activities.
• Identify and implement improvements to increase platform reliability and operational efficiency.
• Develop dashboards, alerts, and operational metrics to proactively identify issues.

Performance Optimization & Capacity Planning

• Perform infrastructure performance assessments and capacity planning activities.
• Analyze system utilization and recommend scaling strategies.
• Optimize cloud resource consumption and infrastructure performance.
• Identify opportunities to improve platform resilience, scalability, and efficiency.

Collaboration & Technical Leadership

• Partner with software engineering teams to ensure infrastructure requirements are incorporated into application design and development.
• Provide technical guidance and mentorship to junior engineers and team members.
• Participate in architecture reviews, design discussions, and technical planning sessions.
• Promote DevOps culture, automation, and operational excellence across teams.
• Lead infrastructure improvement initiatives and contribute to strategic technology roadmaps.

Documentation & Knowledge Sharing

• Maintain infrastructure documentation, architecture diagrams, deployment procedures, operational runbooks, and support documentation.
• Contribute to knowledge-sharing initiatives and technical training within the organization.
• Ensure operational processes and platform standards are well documented and maintained.

Required Skills & Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.
• Equivalent professional experience will be considered.

Experience

• 8+ years of experience in DevOps Engineering, Cloud Engineering, Platform Engineering, Infrastructure Engineering, or Site Reliability Engineering.
• Experience supporting and designing enterprise-scale cloud environments.
• Proven experience working in Agile and DevOps-driven environments.

Technical Skills

Microsoft Azure

• Strong hands-on experience with Microsoft Azure cloud services.
• Experience with Azure Virtual Machines, Azure Virtual Networks, Azure Storage Accounts, Azure Load Balancers, Azure Application Gateway, Azure Key Vault, Azure Monitor, Azure Log Analytics, Azure App Services, Azure Entra ID, and Azure Kubernetes Service (AKS).

Infrastructure as Code & Configuration Management

• Advanced experience with Terraform.
• Strong experience with Ansible.
• Experience developing reusable infrastructure modules and automation frameworks.

Scripting & Automation

• Strong proficiency in Python.
• Experience with PowerShell and Bash scripting.
• Ability to automate infrastructure provisioning, deployment, and operational workflows.

Containers & Kubernetes

• Strong experience with Docker.
• Hands-on experience administering Kubernetes environments.
• Experience managing and troubleshooting Azure Kubernetes Service (AKS).
• Understanding of container networking, ingress controllers, service meshes, and Kubernetes security best practices.

CI/CD & Source Control

• Strong experience with Azure DevOps Pipelines.
• Experience with Jenkins, GitHub, and GitHub Actions.
• Expertise with Git, branching strategies, release management, and deployment automation.

Monitoring & Observability

• Experience with Azure Monitor, Grafana, Datadog, Splunk, and Log Analytics.
• Experience building dashboards, alerting frameworks, and operational monitoring solutions.

Architecture & Design

• Experience designing scalable, resilient, and highly available cloud solutions.
• Strong understanding of distributed systems, microservices architecture, networking concepts, and platform design.
• Ability to participate in infrastructure architecture and solution design discussions.

Preferred Qualifications

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure DevOps Engineer Expert
• Microsoft Certified: Azure Solutions Architect Expert
• Certified Kubernetes Administrator (CKA)
• Certified Kubernetes Application Developer (CKAD)
• Terraform Associate Certification

Soft Skills

• Excellent communication and collaboration skills.
• Strong problem-solving and analytical abilities.
• Ability to lead technical initiatives and mentor team members.
• Strong organizational and documentation skills.
• Ability to work independently while effectively collaborating across teams.

Ideal Candidate Profile

The ideal candidate combines strong Azure infrastructure expertise with hands-on DevOps experience and a passion for automation. They are comfortable designing cloud solutions, managing AKS environments, building CI/CD pipelines, implementing Infrastructure as Code using Terraform and Ansible, developing automation through Python and PowerShell, and collaborating with development teams to deliver reliable, scalable, and efficient platforms.

Qualifications

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Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.