Tech Lead - Enterprise Application - SAP P 4C

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If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

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Job Description

The SAP BTP BASIS Expert is responsible for coordinating, governing, and overseeing SAP Business Technology Platform (BTP) across hybrid landscapes, including on-premise SAP environments, SAP RISE & SAP BTP cloud services. This role ensures secure, compliant, and standardised platform operations across SAP applications, integration services, and database platforms.

The position acts as the technical coordination lead within the SAP BTP and platform services domain, aligning internal teams, SAP cloud services, hyperscalers, cybersecurity functions, and third-party vendors under a structured governance and shared-responsibility framework.The SAP BTP BASIS Expert drives long-term platform supportability, operational resilience, security governance, and audit readiness while managing BTP services, including identity and access management limited to Platform, connectivity, integration, monitoring, and platform administration. The role also supports continuous improvement initiatives and enables business value through secure, scalable, and reliable SAP cloud platform operations.

Key responsibilities include managing BTP landscapes, platform security configurations, transport and connectivity services, identity services limited to the platform, integration monitoring, and lifecycle management while ensuring alignment with enterprise architecture and cloud governance standards.

• Experience in SAP Basis, S/4 HANA & HANA native DB
• Hands-on experience with BTP, which should include spinning up new subaccounts, destinations, service keys and cloud connectors.
• Skill in SAP Cloud Security and Governance
• Skill in SAP Cloud Transport Management and Lifecycle Management
• Good understanding of SAP RISE / Cloud platform operations
• Should be able to drive strategic platform improvements and modernisation initiatives.
• Support enterprise digital transformation initiatives leveraging SAP cloud platforms.
• Strong understanding of SAP RISE operating model and hybrid (on-prem + cloud) landscapes
• Knowledge of cloud/hyperscaler environments (AWS, Azure, GCP) within managed SAP contexts
• Experience managing vendors and holding them accountable to SLAs and KPIs
• Strong analytical, risk assessment, and structured problem-solving skills
• Demonstrated ability to coordinate multiple stakeholders across global environments
• Strong governance and process-oriented mindset
• Ability to translate complex technical concepts into business-friendly language
• Effective English communication skills (written, verbal, and presentation)
• Ability to operate effectively in dynamic and evolving environments

Key responsibilities:

• Lead SAP BTP platform administration and operations across enterprise hybrid landscapes.
• Provide guidance to the Development and AMS partner on the right process of execution.
• Regularly monitor the BTP operation stability to ensure no impact on the BTP task.
• Play the role of bridge between the Development operation team to ensure the right transitions are being done and the team understand their responsibilities in respective areas.
• Act as the central coordination point between SAP, hyperscalers, internal platform teams, and cybersecurity stakeholders.
• Define and implement SAP BTP platform governance from the Basis project and operational point of view.
• Oversee SAP BTP service availability, platform reliability, and operational SLAs.
• Manage integration, connectivity, and platform services, including SAP Integration Suite and Cloud Connector.
• Ensure compliance with enterprise security policies, regulatory standards, and audit requirements.
• Lead risk management initiatives and implement mitigation strategies for cloud platform risks.
• Oversee platform lifecycle management, including service provisioning, monitoring, and performance optimisation.
• Drive automation, operational efficiency, and continuous improvement initiatives for SAP BTP environments.
• Leading as an SPOC to consume the demand from the requester and working closely with the BTP architecture team to ensure that we follow the right guiding principles.

Qualifications

Certifications

Required Skills

Language

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Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.