Senior Business Analyst - Conversational AI
Quantiphi
Senior Business Analyst - Conversational AI at Quantiphi is a full time role based in IN MH Mumbai Eureka, India. It was published on 28 April 2026 and was open at last check.
| Role | Senior Business Analyst - Conversational AI |
|---|---|
| Company | Quantiphi |
| Location | IN MH Mumbai Eureka, India |
| Employment type | Full Time |
| Published | 28 April 2026 |
| Status | Open at last check |
While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
Role: Sr .Business Analyst - Conversation Designer (Delivery)
Work Location: India (Mumbai, Bangalore)
Experience: 3 to 6 years
As part of the core delivery team of Quantiphi, the Conversation Designer will be responsible for designing the user experience of a virtual agent. Your focus would be to ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. You will translate the brand’s business requirements into natural dialogue flows backed up by UX research and good design practices. Act as a conduit between technical team members and business customers, and take a lead in preparing functional and technical specification documents.
Roles & Responsibilities:
- Gather customer requirements, analyze their needs and determine analytical requirements for virtual agent: Define use cases
- Design a human-to-virtual-agent conversation flow iteratively
- Apply industry best practices and promote standards for execution and delivery approach
- Guide the customer on technology evaluation, technical thought leadership and direction for Conversational AI projects. .
- Act as a liaison between stakeholders, project teams, and development teams across the project life cycle.
- Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.
- Managing customer communication & relationships
Required Skills:
- Experience in at least one of the following areas: Analytics, Conversational AI, Linguistics, Copywriting, UX
Design or Product Design
- Excellent communication, articulation, abstraction, analytical and presentation skills
- Ability to work with minimal supervision in a dynamic and timeline sensitive work environment
- Excellent aptitude in business analysis and awareness of quantitative analysis techniques. Your plans and actions are backed by not just gut feeling but also customer/ industry/ market research
Nice to have skills:
- Experience in AI bot platforms, such as DialogFlow/API.AI, Cloud ML, Microsoft Bot Framework and Azure
Cognitive Services, Amazon Lex, IBM Watson, Wit.ai, Salesforce Einstein etc. (as a Project
Manager/Analyst/Consultant)
- Strong understanding of the NLP space (natural language understanding, sentiment analysis, personality insight, Generative AI etc.), conversational interfaces, and leveraging existing services and libraries (integration, configuration, training, continuous learning)
- Well versed with voiced based processing (text to speech, speech to text)
- PMP, PSM certification
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Create your free OnJob profile to apply — we'll take you to Quantiphi's application after sign-up. · Posted 28 Apr 2026.
Senior Business Analyst - Conversational AI at Quantiphi — questions answered
What does the Senior Business Analyst - Conversational AI role at Quantiphi pay?
Quantiphi does not publish a salary on this Senior Business Analyst - Conversational AI listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Senior Business Analyst - Conversational AI role at Quantiphi based?
Quantiphi lists this Senior Business Analyst - Conversational AI role in IN MH Mumbai Eureka, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Quantiphi before you apply.
Is the Senior Business Analyst - Conversational AI role at Quantiphi still open?
The Senior Business Analyst - Conversational AI posting at Quantiphi was open at OnJob's last check of the employer's careers page, having been published on 28 April 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
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