Data Scientist
Concentrix
Data Scientist at Concentrix is a full time role based in IND Thane - 11th Floor G-Corp Tech Park Ghodbunder Road, India. It was published on 21 July 2026 and was open at last check.
| Role | Data Scientist |
|---|---|
| Company | Concentrix |
| Location | IND Thane - 11th Floor G-Corp Tech Park Ghodbunder Road, India |
| Employment type | Full Time |
| Published | 21 July 2026 |
| Status | Open at last check |
Job Title:
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
As a Data Scientist within Concentrix ANZ's offshore analytics team, you will support Australian clients by delivering data-driven insights and models that improve call centre performance, customer experience, and commercial outcomes. You will be part of a growing AI and Analytics practice supporting leading Australian brands, working on meaningful, complex problems across customer experience and operational performance.
- Develop and maintain predictive and diagnostic models that drive operational and customer experience improvements across BPO and call centre environments
- Conduct optimisation analytics to improve workforce, cost, and service performance
- Deliver customer analytics and Customer Experience (CX) intelligence that surface actionable insights from customer feedback and interactions
- Support growth analytics initiatives including customer retention, churn, and revenue opportunity identification
- Translate complex analytical outputs into clear, concise findings for client stakeholders
- Collaborate with team leads and client-facing consultants to define analytical requirements and deliver solution
Key skills & knowledge:
- 5–7 years of experience in a data science or advanced analytics role, preferably within a BPO, call centre, or customer experience environment
- Proficiency in R (preferred) or Python, and SQL
- Solid understanding of predictive modelling, diagnostic analytics, and statistical techniques
- Exposure to optimisation and growth analytics methodologies
- Strong communication skills with the ability to present findings clearly to non-technical stakeholders
- Experience with NLP and text analytics
- Familiarity with Amazon Connect Customer Profiles and Contact Lens, or Genesys Cloud CX
- Exposure to MLOps practices within AWS environments
Educational Qualification: Graduate
Disclaimer: -
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Location:
Language Requirements:
Time Type:
Create your free OnJob profile to apply — we'll take you to Concentrix's application after sign-up. · Posted 21 Jul 2026.
Data Scientist at Concentrix — questions answered
What does the Data Scientist role at Concentrix pay?
Concentrix does not publish a salary on this Data Scientist listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Data Scientist role at Concentrix based?
Concentrix lists this Data Scientist role in IND Thane - 11th Floor G-Corp Tech Park Ghodbunder Road, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Concentrix before you apply.
Is the Data Scientist role at Concentrix still open?
The Data Scientist posting at Concentrix was open at OnJob's last check of the employer's careers page, having been published on 21 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Data Scientist role at Concentrix?
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