1503103 - IT Solutions Management III

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Key responsibilities:

• Application Support & Operations Serve as the primary support lead for Logistics - In Areas of SAP Warehouse Management, SAP eWM, SAP Logistics Execution & Transportation Management.
• Manage production incidents, problem management, service requests, and root cause investigations.
• Ensure adherence to SLAs and minimize business disruptions through proactive monitoring and issue resolution.
• Coordinate support activities across global teams and business stakeholders.
• Manage data integrations between SAP ECC, CRM, middleware platforms, and 3rd part applications.
• Drive post-production support planning, transition activities, and knowledge transfer programs.
• Define and maintain operational RACI and support governance models.

SAP Logistics & Inventory Management

• Support inventory management processes, material movement transactions, warehouse operations, serialization, reverse logistics, transportation management and parts logistics.
• Analyze queue failures, inventory discrepancies, and downstream application impacts.
• Partner with business teams to establish preventive controls and sustainable process improvements.
• Drive resolution of critical supply chain and logistics-related issues.

Integration & Middleware Management

• Coordinate integration changes across multiple systems to ensure end-to-end data consistency.
• Work with development and infrastructure teams during deployments and change implementations.
• Participate in solution reviews and architecture discussions for new initiatives.

Stakeholder & Business Partnership

• Collaborate closely with business users, product owners, project teams, and vendors.
• Translate business requirements into sustainable support and operational solutions.
• Facilitate workshops, KT sessions, governance reviews, and operational readiness assessments.

Continuous Improvement

• Identify automation opportunities and process improvements to reduce manual effort.
• Improve monitoring, controls, and operational efficiency across enterprise applications.
• Drive standardization and knowledge management initiatives.
• Support future transformation programs including SAP modernization initiatives.

Required Skills & Experience

Technical Skills

• SAP ECC Logistics modules (WM, Inventory Management, Logistics Execution, eWM and Supply Chain Transportation Management)
• Expertise in Blue Yonder TMS is an additional advantage.
• Enterprise middleware and ETL platforms (BODS/Data Services preferred)
• Incident, Problem, and Change Management processes
• System integration troubleshooting and support

Functional Skills

• Supply Chain Operations
• Inventory Management
• Warehouse & Logistics Processes
• Service Parts Planning
• Production Support Governance

Soft Skills

• Strong stakeholder management
• Excellent communication and presentation skills
• Problem-solving and analytical thinking
• Cross-functional collaboration
• Ability to lead end to end solution in Logistics Operations.

Preferred Qualifications

• Bachelor's degree in Engineering, Information Technology, or related discipline
• 8+ years of enterprise application support experience
• Experience supporting global manufacturing or supply chain organizations
• Exposure to SAP transformation/S4HANA initiatives is preferred

Additional Information

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Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.