Principal Member of Technical Staff (PMTS)

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Principal Member of Technical Staff (PMTS) to lead architecture, drive AI-powered backend systems, and scale our public cloud platform for tens of millions of users. Operating at the intersection of security, data, and massive scale, our Public Cloud engineering teams ship hundreds of resilient, high-performance features daily while maintaining strict customer trust and backwards compatibility. As a technical leader, you will own complex, end-to-end distributed systems, solve real-world data management challenges, and act as a force multiplier and mentor across cross-functional teams.

Key Responsibilities

Drive the technical vision, architecture, and roadmap for AI-powered backend systems and public cloud platforms.

Lead High-Level Designs (HLDs) and navigate the Design Review Board (DRB) for enterprise scale and security compliance.

Design, build, and operate resilient distributed systems running across thousands of compute nodes and multiple data centers.

Deliver cloud infrastructure automation tools, frameworks, and validation platforms across major public clouds (AWS, GCP, Azure, Alibaba).

Architect robust, high-performance REST APIs, batch inference APIs, and NER libraries with strict backward compatibility.

Drive cross-functional feature delivery, performance engineering, real-time monitoring, and system reliability.

Set standards for code quality and testing while mentoring engineers and retiring technical debt.

Collaborate with Product, Security, and Legal/Compliance to translate regulatory and privacy requirements into technical solutions.

Required Skills & Qualifications

15+ years of experience building highly scalable SaaS applications and enterprise platforms.

Strong proficiency in Java (or equivalent) with a track record of delivering production-grade distributed systems.

Deep experience with concurrency, high-performance microservices, and REST APIs at significant scale.

Expertise in architecting complex distributed systems, including multi-threaded pipelines, asynchronous task management, and fault-tolerant job orchestration.

Familiarity with Large Language Models (LLMs), vector databases, and applied generative AI (e.g., OpenAI, LangChain, LlamaIndex, RAG pipelines).

Hands-on experience leveraging modern AI-powered development tools and coding assistants (such as Claude Code, Cursor, GitHub Copilot, etc.) to accelerate engineering workflows and productivity.

Hands-on experience developing SaaS applications and automation on public cloud infrastructure (AWS, Azure, GCP, Alibaba).

Proficiency in container orchestration tools like Kubernetes, EKS, and Docker.

Excellent problem-solving and communication skills to articulate technical trade-offs to all stakeholders.

A growth mindset with a strong mentorship instinct to elevate surrounding engineers.

Strong knowledge of Agile methodologies, TDD, CI/CD pipelines, and engineering best practices.

Preferred Skills

Experience with HTML5, CSS3, JavaScript.

Knowledge of front-end frameworks such as Angular, React, or Vue.js.

Familiarity with UI/UX best practices.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.