Associate Application Engineer

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Application Engineer.

About the job

This position is needed to drive the design, development, and end-to-end testing of core financial application components within Oracle Fusion and its integrated Zuora billing ecosystem. The engineer will act as a key technical partner, collaborating directly with cross-functional track leads, business stakeholders, and functional analysts to translate complex accounting and finance requirements into robust, scalable software solutions..

Responsibilities

In this role, you’ll:

• End-to-End Component Engineering: Design, develop, robustly code, and test enterprise financial application components within Oracle Fusion Cloud Financials and integrated billing systems like Zuora.
• Cross-Functional System Integration: Maintain seamless data flows, pipelines, and technical interfaces bridging Oracle Fusion with Zuora billing and other upstream/downstream platforms.
• Technical Requirement Translation: Collaborate closely with functional analysts, business users, and financial track leads to translate complex business logic and accounting workflows into scalable technical specifications.
• Release & Testing Orchestration: Support System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles, ensuring all custom configurations, extensions, integrations and reports meet stringent financial accuracy standards.
• Operational Health & Lifecycle Support: Proactively monitor system health, debug integration/report failures, perform root-cause analysis (RCA), and deliver critical support during high-stakes financial periods like month-end closes.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 1 to 2 years of hands-on professional experience in enterprise software development or engineering, specifically working with Oracle ERP Cloud Financials.
• Strong foundational knowledge of BIP & OTBI Reports, SQL, PL/SQL, and data modeling concepts.
• Experience with API testing tools (such as Postman) and working with REST/SOAP web services.
• Demonstrate ability to perform technical troubleshooting, read system logs, and conduct basic root-cause analysis (RCA) to resolve application or data flow errors.
• Familiarity with or exposure to modern cloud UI extension tools, such as Visual Builder Cloud Service (VBCS) or Redwood templates.
• Clear, concise, and focused communication skills, with a proven ability to collaborate effectively in a cross-functional team environment.

Desired:

• Basic understanding of data orchestration pipelines, XML/JSON data structures, or file-based data imports
• A foundational understanding of general accounting flows or experience providing technical support during high-stakes operational cycles like month-end financial closes.
• Experience in Zuora billing systems including Workflows, Mediation, etc

Location

This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.