Associate / Sr. Associate - Refferal
Sutherland
Associate / Sr. Associate - Refferal at Sutherland is a full time role based in Kochi, KL, Kochi, KL, India. It was published on 14 July 2026 and was open at last check.
| Role | Associate / Sr. Associate - Refferal |
|---|---|
| Company | Sutherland |
| Location | Kochi, KL, Kochi, KL, India |
| Employment type | Full Time |
| Published | 14 July 2026 |
| Status | Open at last check |
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issues, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity.
You would be responsible for -
- Resolving requests/inquiries made by customers via email, chat or Social
- Achieving contact center statistics and SLAs (contractual metrics)
- Adhering to non-disclosure agreement & data security policies
- Completing upskilling & e-courses mandated by each program
- Attending coaching sessions & ensure feedback is implemented
- 100% schedule adherence, no absenteeism & positively contribute to reducing program shrinkage
Eligibility Criteria: Any full-time UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025 Passout can apply
- Other Additional Skills required:
- Excellent verbal and written English language skills.
- Good analytical and typing skills.
- Flexibility to work shifts including nights.
- Candidates must reside within a radius of 25 Km of our office
Disclaimer:
Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 14 Jul 2026.
Associate / Sr. Associate - Refferal at Sutherland — questions answered
What does the Associate / Sr. Associate - Refferal role at Sutherland pay?
Sutherland does not publish a salary on this Associate / Sr. Associate - Refferal listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Associate / Sr. Associate - Refferal role at Sutherland based?
Sutherland lists this Associate / Sr. Associate - Refferal role in Kochi, KL, Kochi, KL, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Associate / Sr. Associate - Refferal role at Sutherland still open?
The Associate / Sr. Associate - Refferal posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 14 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Associate / Sr. Associate - Refferal role at Sutherland?
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