Account Manager - Travel
Sutherland
Account Manager - Travel at Sutherland is a full time role based in Legazpi City, Bicol, Legazpi City, Bicol, Philippines. It was published on 7 August 2026 and was open at last check.
| Role | Account Manager - Travel |
|---|---|
| Company | Sutherland |
| Location | Legazpi City, Bicol, Legazpi City, Bicol, Philippines |
| Employment type | Full Time |
| Published | 7 August 2026 |
| Status | Open at last check |
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Role Summary
As an Account Manager, you will lead a team, manage client relationships, and ensure operational excellence for a Travel program. You will play a key role in driving performance, improving processes, and delivering outstanding customer experiences.
Key Responsibilities
Client & Team Management
- Build and maintain strong relationships with clients and team members
- Understand client needs and ensure expectations are met
- Resolve issues quickly and effectively
Performance & Operations
- Analyze data and performance reports to identify trends and improvements
- Develop and implement strategies to achieve business goals
- Monitor service quality and ensure high customer satisfaction
Process Improvement
- Recommend and implement process enhancements
- Drive efficiency and continuous improvement initiatives
Leadership & Development
- Lead and support team members to achieve targets
- Identify training needs and facilitate skill development
- Promote a positive and productive work environment
Education & Experience
- Bachelor’s degree (preferred)
- At least 3 years of operations and people management experience
- Experience in process transformation is required
- Travel program experience is a plus
Skills & Competencies
- Strong analytical and problem-solving skills
- Proven leadership and decision-making ability
- Excellent time management and organizational skills
- Strong verbal and written communication skills
- Proficient in Microsoft Office applications
Internal Qualifications:
- Must have Annual PDP score of Exceeds Expectations (4) or Outstanding (5)
- Tenure of at least 18 months on the current role
- No Active DA
- Leadership experience in a Travel Program is an advantage
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 7 Aug 2026.
Account Manager - Travel at Sutherland — questions answered
What does the Account Manager - Travel role at Sutherland pay?
Sutherland does not publish a salary on this Account Manager - Travel listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Account Manager - Travel role at Sutherland based?
Sutherland lists this Account Manager - Travel role in Legazpi City, Bicol, Legazpi City, Bicol, Philippines, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Account Manager - Travel role at Sutherland still open?
The Account Manager - Travel posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 7 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Account Manager - Travel role at Sutherland?
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