Agent Development Manager
Decagon
Agent Development Manager at Decagon is a full time role based in London, UK, United Kingdom. The listing states pay of £105k–£140k. It was published on 17 February 2026 and was open at last check.
| Role | Agent Development Manager |
|---|---|
| Company | Decagon |
| Location | London, UK, United Kingdom |
| Employment type | Full Time |
| Pay (as listed) | £105k–£140k |
| Published | 17 February 2026 |
| Status | Open at last check |
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
As part of Decagon’s Agent Development Team, you will build and scale the function that develops world-class AI Agents for our customers. You will own the strategy and execution for deploying Decagon across complex enterprise environments, ensuring every agent build is smooth, impactful, and sets the foundation for long-term customer success.
You will design and own the agent development playbook, creating the frameworks, processes, and standards that make agent builds repeatable and scalable as we grow. You will continuously improve how we deliver by leveraging AI tools, automation, and strong operational design to increase efficiency and reduce time to value.
You will partner closely with customer teams to understand their workflows and goals, and work cross-functionally with Sales, Product, and Engineering to translate those needs into successful agent builds. You will guide complex rollouts, align stakeholders, and ensure every launch delivers measurable impact.
In this role, you will
- Lead AI agent builds from zero to one, driving execution, adoption, and business outcomes.
- Design agent development strategies tailored to each customer’s goals and technical environment.
- Improve speed, quality, and consistency across agent builds by identifying bottlenecks and introducing better systems, tooling, and automation.
- Lead with assertion, be data-driven, and help build the world's highest-performing team for developing AI agents.
Your background looks something like this
- 4+ years in customer-facing technical roles like implementations or solutions consulting, or in consulting, finance, product, or project management.
- Experience leading complex software or AI deployments with measurable results.
- Technical fluency with SaaS platforms, integrations, and APIs.
- Strong operational instincts with experience building scalable processes or playbooks.
- Clear communicator who can work effectively with both executives and operators.
- Highly organized and comfortable bringing structure to ambiguity in a fast-paced environment.
- Low ego and team-first. Your success is the team's success.
Even better if you have
- Familiarity with enterprise systems such as Zendesk or Salesforce.
- Experience building a new function or operating model from the ground up.
- Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains.
Benefits
We proudly offer the following benefits for our full-time employees:
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office to keep you at your best
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Create your free OnJob profile to apply — we'll take you to Decagon's application after sign-up. · Posted 17 Feb 2026.
Agent Development Manager at Decagon — questions answered
What does the Agent Development Manager role at Decagon pay?
The Agent Development Manager at Decagon listing states pay of £105k–£140k for the London, UK, United Kingdom position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Where is the Agent Development Manager role at Decagon based?
Decagon lists this Agent Development Manager role in London, UK, United Kingdom, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Decagon before you apply.
Is the Agent Development Manager role at Decagon still open?
The Agent Development Manager posting at Decagon was open at OnJob's last check of the employer's careers page, having been published on 17 February 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Agent Development Manager role at Decagon?
Apply to the Agent Development Manager at Decagon role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Decagon's own application page. Creating a profile is free and needs no card.
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