Product Manager - Customer Service Platform
Spotify
Product Manager - Customer Service Platform at Spotify is a full time role based in London. It was published on 2 September 2026 and was open at last check.
| Role | Product Manager - Customer Service Platform |
|---|---|
| Company | Spotify |
| Location | London |
| Employment type | Full Time |
| Published | 2 September 2026 |
| Status | Open at last check |
The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly.
Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs that enable our advisors to deliver fast, effective, and empathetic support at scale.
You’ll help improve the advisor experience through intelligent tooling, define how customers reach support across channels, and strengthen the API layer underpinning our service ecosystem. Your work will bring platform thinking together with real human impact, helping our advisors do their best work and improving how users experience Spotify support.
Create your free OnJob profile to apply — we'll take you to Spotify's application after sign-up. · Posted 2 Sept 2026.
Product Manager - Customer Service Platform at Spotify — questions answered
What does the Product Manager - Customer Service Platform role at Spotify pay?
Spotify does not publish a salary on this Product Manager - Customer Service Platform listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Product Manager - Customer Service Platform role at Spotify based?
Spotify lists this Product Manager - Customer Service Platform role in London, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Spotify before you apply.
Is the Product Manager - Customer Service Platform role at Spotify still open?
The Product Manager - Customer Service Platform posting at Spotify was open at OnJob's last check of the employer's careers page, having been published on 2 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Product Manager - Customer Service Platform role at Spotify?
Apply to the Product Manager - Customer Service Platform at Spotify role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Spotify's own application page. Creating a profile is free and needs no card.
Explore more on OnJob
Hiring for a role like this?
Post a job on OnJob and reach AI-matched candidates.
