Collection Officer
Turno
Collection Officer at Turno is a full time role based in Lucknow, UP, India. It was published on 8 May 2025 and was open at last check.
| Role | Collection Officer |
|---|---|
| Company | Turno |
| Location | Lucknow, UP, India |
| Employment type | Full Time |
| Published | 8 May 2025 |
| Status | Open at last check |
Responsibilities:
- Conduct field visits to customers with overdue payments to ensure timely recovery.
- Follow up with defaulting customers and negotiate repayment plans or settlements.
- Educate customers about payment schedules, overdue charges, and settlement options .
- Identify and resolve customer disputes to improve repayment rates .
- Encourage customers to use digital payment methods for ease of transaction.
- Track and locate absconding or unresponsive customers using field intelligence.
- Coordinate with repo agents and legal teams for vehicle seizure in extreme cases
- Maintain and update daily collection reports, payment records, and field visit logs .
Key Requirements:
- 2+ years in field collections, loan recovery , preferably in 3-Wheeler EV vehicle finance .
- Strong negotiation and persuasion skills to handle difficult customers.
- Willingness to travel extensively within the assigned region
- Fluency in local language along with Hindi/English is preferred.
- Must have a valid driving license and own vehicle for field visits
Create your free OnJob profile to apply — we'll take you to Turno's application after sign-up. · Posted 8 May 2025.
Collection Officer at Turno — questions answered
What does the Collection Officer role at Turno pay?
Turno does not publish a salary on this Collection Officer listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Collection Officer role at Turno based?
Turno lists this Collection Officer role in Lucknow, UP, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Turno before you apply.
Is the Collection Officer role at Turno still open?
The Collection Officer posting at Turno was open at OnJob's last check of the employer's careers page, having been published on 8 May 2025. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Collection Officer role at Turno?
Apply to the Collection Officer at Turno role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Turno's own application page. Creating a profile is free and needs no card.
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