Client Service Analyst
Deutsche Bank
Client Service Analyst at Deutsche Bank is a full time role based in Mumbai Sidrah Building, India. It was published on 12 August 2026 and was open at last check.
| Role | Client Service Analyst |
|---|---|
| Company | Deutsche Bank |
| Location | Mumbai Sidrah Building, India |
| Employment type | Full Time |
| Published | 12 August 2026 |
| Status | Open at last check |
Job Description:
Job Title- Client Service Analyst
Location- Mumbai, India
Role Description
Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. Work includes: Facilitating interactions with new and existing clients
- Liaising with clients and supporting their account related queries
- Building relationships and operations where needed
- Ensuring adherence to internal policies and external legal/regulatory frameworks
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits)
- Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management
- Ensure proper display of all Regulatory Circulars in the Area
- Accurate processing of all account opening forms MF applications
- Voucher Management, Rules of Custodianship , Key Management guidelines, are followed without any deviation
- Exception handling / deferral tracking and monitoring
- Suspicious transactions, large cash txn's, NR Credits are reviewed and the necessary process is followed as per the guidelines laid
- Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as External auditors
- Ensure proper tracking, responses and closures of all Customer Complaints within the committed TAT's.
- Ensuring best in class service standards to all the Area customers by synergizing with all the channels in the Area
- Ensuring proper controls and access is maintained to the Cash / Locker Area at all times. Any suspicious transaction must immediate! be reported to the supervising officer
Your skills and experience
- Candidate should have excellent communication in English and well groomed.
- Minimum qualification required is Graduation.
- Minimum Exp should be 2 to 4 Years in relevant field.
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
How we’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Create your free OnJob profile to apply — we'll take you to Deutsche Bank's application after sign-up. · Posted 12 Aug 2026.
Client Service Analyst at Deutsche Bank — questions answered
What does the Client Service Analyst role at Deutsche Bank pay?
Deutsche Bank does not publish a salary on this Client Service Analyst listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Client Service Analyst role at Deutsche Bank based?
Deutsche Bank lists this Client Service Analyst role in Mumbai Sidrah Building, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Deutsche Bank before you apply.
Is the Client Service Analyst role at Deutsche Bank still open?
The Client Service Analyst posting at Deutsche Bank was open at OnJob's last check of the employer's careers page, having been published on 12 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Client Service Analyst role at Deutsche Bank?
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