Key Account Manager
Skit.ai
Key Account Manager at Skit.ai is a full time role based in Mumbai, MH, India. The listing asks for 6–8 yrs of experience. It was published on 18 December 2025 and was open at last check.
| Role | Key Account Manager |
|---|---|
| Company | Skit.ai |
| Location | Mumbai, MH, India |
| Employment type | Full Time |
| Experience asked | 6–8 yrs |
| Published | 18 December 2025 |
| Status | Open at last check |
About us
Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai’s Collection Orchestration Platform, the world’s first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai’s Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/
Job Title : Key Account Manager
Location : Mumbai
Work Type : Full-time
Role Summary:
As an Key Account Manager at Skit.ai, you will play a pivotal role in ensuring the revenue growth and client satisfaction of our existing account. You will be responsible for account farming and revenue growth, building strong relationships with customers, creating pipeline, driving product adoption, and maximizing customer lifetime value.
Key Responsibilities:
- Onboarding and Training : Successfully onboard new customers, ensuring they are equipped to effectively utilize Skit.ai's products and services. Provide comprehensive training and support to maximize product adoption.
- Account Management : Manage a portfolio of customers, building strong relationships and acting as a trusted advisor. Proactively identify opportunities and creating pipeline to expand customer accounts through upsells and cross-sells.
- Customer Support : Provide timely and effective technical support to customers, resolving issues and ensuring their satisfaction.
- Customer Success Metrics : Track and analyze key customer success metrics to identify areas for improvement and optimize customer experience.
- Product Feedback : Gather and provide valuable feedback from customers to the product and development teams, helping to drive product innovation and alignment with customer needs.
- Customer Advocacy : Serve as a customer advocate within the organization, ensuring that customer needs and feedback are prioritized.
Qualifications :
- Bachelor's degree or equivalent experience.
- 6-8 years of experience in Sales, account management, or a related field.
- Experience in handling banking clients (Must)
- Proven track record of building and maintaining strong customer relationships.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Experience working with CPaaS, Voice Bot products or AI/ML technologies is a plus.
- Fluency in Hindi (in addition to English) is preferred.
Create your free OnJob profile to apply — we'll take you to Skit.ai's application after sign-up. · Posted 18 Dec 2025.
Key Account Manager at Skit.ai — questions answered
What does the Key Account Manager role at Skit.ai pay?
Skit.ai does not publish a salary on this Key Account Manager listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Key Account Manager role at Skit.ai based?
Skit.ai lists this Key Account Manager role in Mumbai, MH, India, advertised as full time work at that location and asking for 6–8 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Skit.ai before you apply.
How much experience do you need for the Key Account Manager role at Skit.ai?
Skit.ai asks for 6–8 yrs of experience on this Key Account Manager posting. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Key Account Manager role at Skit.ai still open?
The Key Account Manager posting at Skit.ai was open at OnJob's last check of the employer's careers page, having been published on 18 December 2025. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Key Account Manager role at Skit.ai?
Apply to the Key Account Manager at Skit.ai role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Skit.ai's own application page. Creating a profile is free and needs no card.
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