French Customer service representatives
Sutherland
French Customer service representatives at Sutherland is a full time role based in New Cairo City, Cairo Governorate, New Cairo City, Cairo Governorate, Egypt. It was published on 8 September 2026 and was open at last check.
| Role | French Customer service representatives |
|---|---|
| Company | Sutherland |
| Location | New Cairo City, Cairo Governorate, New Cairo City, Cairo Governorate, Egypt |
| Employment type | Full Time |
| Published | 8 September 2026 |
| Status | Open at last check |
French Customer Service Representative
Cairo, Egypt | Full-Time
About Sutherland
At Sutherland, we combine artificial intelligence, cloud engineering, and advanced automation to deliver digital transformation for iconic global brands. With over 360 proprietary innovations and a commitment to operational excellence, we engineer measurable outcomes that elevate customer experiences worldwide.
We are seeking a customer-focused French Customer Service Representative to join our Cairo team. In this role, you will act as the frontline voice of global brands, delivering high-quality phone support and seamless issue resolution.
Key Responsibilities
Handle inbound customer inquiries via phone, providing prompt and empathetic support.
Diagnose, troubleshoot, and resolve issues effectively while upholding service quality standards.
Ensure every customer interaction reflects professionalism, active listening, and brand value.
Collaborate with internal support teams to continuously improve service delivery.
- Language Proficiency: Fluent French (C1/B2) paired with strong conversational English.
- Background: Open to fresh graduates, experienced candidates, and college dropouts.
- Skills: Excellent communication, active listening, and structured problem-solving abilities.
- Mindset: Adaptable team player with a positive, growth-oriented attitude.
- Availability: Flexibility to work rotational overnight/night shifts.
- Competitive salary package plus performance KPIs (guaranteed during the first 3 months).
- Fully paid onboarding and continuous product training.
- Comprehensive social and private medical insurance.
- Door-to-door / central-point company transportation.
- Night shift allowance.
- Clear paths for internal career advancement.
How to Apply
Send your updated CV or a voice note in French to 01032333143 or 01034442874.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 8 Sept 2026.
French Customer service representatives at Sutherland — questions answered
What does the French Customer service representatives role at Sutherland pay?
Sutherland does not publish a salary on this French Customer service representatives listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the French Customer service representatives role at Sutherland based?
Sutherland lists this French Customer service representatives role in New Cairo City, Cairo Governorate, New Cairo City, Cairo Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the French Customer service representatives role at Sutherland still open?
The French Customer service representatives posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 8 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the French Customer service representatives role at Sutherland?
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