Revenue Strategy & Operations Manager
Decagon
Revenue Strategy & Operations Manager at Decagon is a full time role based in New York, New York, United States. The listing states pay of $165k–$205k. It was published on 8 April 2026 and was open at last check.
| Role | Revenue Strategy & Operations Manager |
|---|---|
| Company | Decagon |
| Location | New York, New York, United States |
| Employment type | Full Time |
| Pay (as listed) | $165k–$205k |
| Published | 8 April 2026 |
| Status | Open at last check |
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Team
Decagon’s Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution. Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership – providing critical insights, driving operational efficiency and getting things done.
About the Role
This is a dynamic, wide-ranging role to join our team shaping Decagon’s go-to-market strategy and driving execution. Owning a broad platform, you will lead strategic, GTM-wide initiatives and be a trusted day-to-day partner to senior business leaders. You will manage GTM forecasts & KPIs, optimize business performance & efficiency, stand up new processes and execute high-leverage operations with field teams. This is a high-impact, high-agency position to shape the trajectory of a category-defining AI company.
In this role, you will
- Play a leading role in the design and execution of GTM objectives & strategies, including capacity planning, international expansion, sales segmentation and post-sale frameworks
- Define and implement KPIs across business segments, delivering predictive insights and recommendations that move the needle
- Design & lead new revenue growth programs on topics such as pipeline generation, territory management, incentive & compensation structures and internal operational processes
- Deliver key business reporting for GTM leadership, executive management and Board of Directors
- Work cross-functionally across GTM to ensure alignment on top priorities and drive internal process transformations
Your background looks something like this
- 4+ years of relevant experience in GTM/revenue operations and/or investment banking, management consulting or a related field. Experience in a high-growth SaaS company is highly desirable, but not required
- Advanced analytical capability: strong Excel & modeling proficiency is a must; experience with Salesforce or GTM/BI tools is desirable
- “Get it done” posture: desire to be in a fast-paced environment with constant change
- Ownership mindset: end-to-end ownership of deliverables & willing to get deep into the weeds
- Critical thinking and problem-solving skills: comfortable with ambiguous topics without a defined process or “right” answer
- Communication & presentation skills: ability to distill complex data into a clear narrative for executive audiences
Benefits
We proudly offer the following benefits for our full-time employees:
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office to keep you at your best
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Create your free OnJob profile to apply — we'll take you to Decagon's application after sign-up. · Posted 8 Apr 2026.
Revenue Strategy & Operations Manager at Decagon — questions answered
What does the Revenue Strategy & Operations Manager role at Decagon pay?
The Revenue Strategy & Operations Manager at Decagon listing states pay of $165k–$205k for the New York, New York, United States position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Where is the Revenue Strategy & Operations Manager role at Decagon based?
Decagon lists this Revenue Strategy & Operations Manager role in New York, New York, United States, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Decagon before you apply.
Is the Revenue Strategy & Operations Manager role at Decagon still open?
The Revenue Strategy & Operations Manager posting at Decagon was open at OnJob's last check of the employer's careers page, having been published on 8 April 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Revenue Strategy & Operations Manager role at Decagon?
Apply to the Revenue Strategy & Operations Manager at Decagon role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Decagon's own application page. Creating a profile is free and needs no card.
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