Customer Support Agent - Executive - Bill Payments CST
Paytm
Customer Support Agent - Executive - Bill Payments CST at Paytm is a full time role based in Noida, Uttar Pradesh. It was published on 18 August 2026 and was open at last check.
| Role | Customer Support Agent - Executive - Bill Payments CST |
|---|---|
| Company | Paytm |
| Location | Noida, Uttar Pradesh |
| Employment type | Full Time |
| Published | 18 August 2026 |
| Status | Open at last check |
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services.
About the role:
Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.
Expectations/ Requirements:
● Resolving day-to-day queries of the customers/merchants via call/chat.
● Oversee day-to-day management of campaigns and ensure brand consistency
● Ensure brand consistency in copy through tone, voice, and terminology
● Developing and implementing a timeline to achieve targets.
Superpowers/ Skills that will help you succeed in this role:
● High level of drive, initiative, and self-motivation
● 1+ years’ experience in customer support
● Exceptional multi-tasking skills
● Strong problem-solving skills
Educational Qualification:
Any Graduate.
Why join us
1. A collaborative output-driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360 feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Create your free OnJob profile to apply — we'll take you to Paytm's application after sign-up. · Posted 18 Aug 2026.
Customer Support Agent - Executive - Bill Payments CST at Paytm — questions answered
What does the Customer Support Agent - Executive - Bill Payments CST role at Paytm pay?
Paytm does not publish a salary on this Customer Support Agent - Executive - Bill Payments CST listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Support Agent - Executive - Bill Payments CST role at Paytm based?
Paytm lists this Customer Support Agent - Executive - Bill Payments CST role in Noida, Uttar Pradesh, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Paytm before you apply.
Is the Customer Support Agent - Executive - Bill Payments CST role at Paytm still open?
The Customer Support Agent - Executive - Bill Payments CST posting at Paytm was open at OnJob's last check of the employer's careers page, having been published on 18 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Support Agent - Executive - Bill Payments CST role at Paytm?
Apply to the Customer Support Agent - Executive - Bill Payments CST at Paytm role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Paytm's own application page. Creating a profile is free and needs no card.
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