Program Management - Senior Manager - Lending Collections
Paytm
Program Management - Senior Manager - Lending Collections at Paytm is a full time role based in Noida, Uttar Pradesh. It was published on 27 August 2026 and was open at last check.
| Role | Program Management - Senior Manager - Lending Collections |
|---|---|
| Company | Paytm |
| Location | Noida, Uttar Pradesh |
| Employment type | Full Time |
| Published | 27 August 2026 |
| Status | Open at last check |
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Key Responsibilities:
Collection Strategy & Analytics -
Develop strategies for all collections related activities and ensure that the processes are followed as planned
Analyzing the data and Implementing different collection strategies with Data Science
Regular improvement in processes & collection strategies. A/B testing, data analysis and iterations.
Develop and implement advanced analytics approaches including statistical modelling
Analyze big data (structured and unstructured) and understand trends to provide actionable insights that impact business bottom line.
Break down the Loss forecasts into collections roll rates and recovery rates
Track Account-to-Collection Ratios (ACR) by bucket to optimize collections performance
Segmentation analysis has to be conducted using analytical tools and strategies for each segment have to be deployed across buckets.
Devise Champion Challenger programs showing Cost Vs Benefit analysis driving higher resolution rates across products and buckets
Analyzing data: Performing quantitative and qualitative analysis on accounts.
Developing strategies: Developing collection strategies based on insights from stakeholders.
Implementing strategies: Working with the collection strategy support unit to implement and control the execution of strategies.
Improving processes: Automating processes, data, and models to improve productivity.
Forecasting losses: Increasing the accuracy of loss-forecasting strategies.
Segmenting customers: Developing more effective contact strategies by segmenting customers, including behavioral segmentation.
Meeting regulatory requirements: Applying individualized collection strategies to meet regulatory requirements.
DRR tracking of FTE, TC, Field and Agency
Automation and Enhancement of MIS reports
Technical skills : MS Excel + Powerpoint/ Tableau preferred. SQL/R/Python additional
Why Join Us:
- A collaborative output driven program that brings cohesiveness across businesses through technology
- Improve the average revenue per use by increasing the cross-sell opportunities
- A solid 360 feedback from your peer teams on your support of their goals
- Respect, that is earned, not demanded from your peers and manager
Compensation : If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Create your free OnJob profile to apply — we'll take you to Paytm's application after sign-up. · Posted 27 Aug 2026.
Program Management - Senior Manager - Lending Collections at Paytm — questions answered
What does the Program Management - Senior Manager - Lending Collections role at Paytm pay?
Paytm does not publish a salary on this Program Management - Senior Manager - Lending Collections listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Program Management - Senior Manager - Lending Collections role at Paytm based?
Paytm lists this Program Management - Senior Manager - Lending Collections role in Noida, Uttar Pradesh, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Paytm before you apply.
Is the Program Management - Senior Manager - Lending Collections role at Paytm still open?
The Program Management - Senior Manager - Lending Collections posting at Paytm was open at OnJob's last check of the employer's careers page, having been published on 27 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Program Management - Senior Manager - Lending Collections role at Paytm?
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