QA Lead

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

Job Summary

Lead quality engineering for the IGA Connectors team, responsible for building a scalable connector framework and out-of-the-box (OOTB) integrations with enterprise systems (SaaS apps, directories, HR systems, On-Prem systems). You will drive automation, and ensure high-quality delivery of API-driven, integration-heavy components in a cloud-native SaaS environment.

Key Responsibilities

• Drive shift-left and automation first practices
• Commit to the quality of all released content
• Take an active role in process inspection and continuous improvement
• Plan, define, and execute tests as part of team QA related activities
• Maintain and prioritize open issues and bugs to ensure effective tracking and resolution
• Define and execute testing for OOTB connectors, ensuring seamless integration with external systems
• Validate end-to-end identity flows: provisioning, reconciliation, entitlement sync, and JML (joiner-mover-leaver) scenarios
• Lead API and contract testing (REST APIs, webhooks, schema validation, error handling, throttling)
• Design and build automation frameworks and test utilities, including mocks/simulations for external systems
• Ensure data integrity and mapping accuracy across source and target systems
• Test for scale, performance, and resilience (bulk operations, retries, partial failures, outages)
• Integrate QA into CI/CD pipelines and DevOps workflows, enforcing quality gates
• Perform deep debugging, log analysis, and root cause investigation across distributed systems
• Collaborate closely with engineering, product, and platform teams to drive a quality-first mindset

Qualifications

• 5+ years experience as a QA Lead
• 10+ years in QA with strong focus on API and integration testing
• Hands-on experience with test automation (Robot, Python or similar)
• Experience testing SaaS platforms, distributed systems and On-Premise systems
• Strong understanding of REST APIs, data validation, and system-level testing
• Solid knowledge of QA methodologies, SDLC, and Agile practices
• Proactive mindset and a passion for excellence and continuous improvement
• Curiosity and self-learning skills; ability to collaborate cross-functionally
• Soft skills: Excellent time management and ability to deliver high-quality results on schedule
• Proactive by nature; internal drive for excellence and improvement
• Team player
• Ability to work alone
• Capability to manage task priority effectively
• Fluent in English

Preferred Qualifications

• Experience in IGA/IAM or identity security domain
• Familiarity with SCIM, LDAP, OAuth, SAML
• Experience testing connectors, middleware, or integration platforms
• Exposure to cloud platforms (AWS) and CI/CD tools
• Exposure to observability platforms like Datadog

Success Metrics

• High-quality, reliable connector framework and integrations
• Strong automation coverage with minimal defect leakage
• Scalable QA processes enabling faster connector onboarding and releases
• Reduced time to detect, debug, and resolve integration issues

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.