Associate Manager - Team Manager

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

We are seeking a professional and decisive Associate Manager - Team Manager to join our organization in Pristina, Kosovo. In this role, you will lead and develop a high-performing team while driving organizational success through strategic planning, effective communication, and motivational leadership. You will be responsible for fostering a collaborative work environment where team members can thrive and contribute meaningfully to our organizational goals.

• Lead, mentor, and develop team members to maximize their potential and career growth
• Conduct regular performance reviews and provide constructive feedback to support employee development
• Set clear performance expectations and hold team members accountable for results
• Manage team budgets and allocate resources effectively to meet organizational objectives
• Plan and execute team strategies aligned with organizational goals and priorities
• Foster open communication and collaboration within the team and across departments
• Identify and resolve conflicts professionally while maintaining team morale and cohesion
• Recruit, onboard, and integrate new team members into the organization
• Monitor team performance metrics and analyze data to drive continuous improvement
• Communicate organizational policies, procedures, and changes to team members
• Support professional development initiatives and identify training opportunities for the team
• Collaborate with other managers and departments to achieve cross-functional objectives
• 3-5 years of proven experience in team management, supervisory, or leadership roles
• German language at C1 level and English language at B2 level, at least are required. 
• Demonstrated ability to lead and motivate high-performing teams
• Strong interpersonal and communication skills with the ability to engage at all organizational levels
• Excellent decision-making and problem-solving capabilities
• Proficiency in time management and organizational skills
• Experience with performance management systems and employee development programs
• Knowledge of HR practices, policies, and employment regulations
• Ability to analyze data and use insights to drive team performance
• Strong conflict resolution and mediation skills
• Experience with budget management and resource allocation
• Familiarity with project management methodologies
• Ability to work collaboratively across departments and organizational functions
• Proficiency in relevant software systems and tools for team management and reporting

All your information will be kept confidential according to EEO guidelines.