Sr. Project Manager 4D

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Senior Principal Consultant- Salesforce Technical Project Manager

The Salesforce Technical Project Manager (TPM) leads the planning, execution, and delivery of Salesforce initiatives, bridging the gap between business needs and technical execution. This role requires deep expertise in the Salesforce platform, project management methodologies, and stakeholder communication

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to capture business needs and translate them into technical specifications
• Solution Design: Architect scalable Salesforce solutions using custom objects, workflows, integrations, and automation tools
• Project Planning: Develop detailed project plans with timelines, milestones, and resource allocation strategies
• Team Leadership: Manage cross-functional teams including developers, admins, testers, and analysts
• Technical Oversight: Review designs, code, and configurations to ensure alignment with Salesforce best practices
• Agile Execution: Facilitate Agile ceremonies like sprint planning, retrospectives, and backlog grooming
• Stakeholder Communication: Provide regular updates on project status, risks, and deliverables to internal and external stakeholders
• Quality Assurance: Oversee testing and validation processes to ensure defect-free deployments
• Post-Implementation Support: Deliver training and support to end users, ensuring adoption and issue resolution

Qualifications we seek in you! 

Minimum qualifications:

• B.E or B.Tech or MCA
• Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, and FSL
• Proficiency in Apex, Lightning Components, APIs, and integration tools
• Experience with Agile/Scrum and Waterfall methodologies
• Familiarity with Jira, Confluence, Git, CI/CD, and DevOps practices
• Strong ability to manage stakeholders and lead cross-functional teams
• PMP, PMI-ACP, or Salesforce certifications preferred

 Preferred qualification:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Experience with Salesforce integrations using MuleSoft or other middleware
• Background in enterprise architecture or digital transformation projects

Qualifications

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Language

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Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.