Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM)
Nagarro
Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) at Nagarro is a full time role based in Remote · Remote, Remote, , India (remote). It was published on 9 September 2026 and was open at last check.
| Role | Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) |
|---|---|
| Company | Nagarro |
| Location | Remote · Remote, Remote, , India (remote) |
| Employment type | Full Time |
| Published | 9 September 2026 |
| Status | Open at last check |
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Experience: 9+years
- Strong experience in ServiceNow ITSM, ITOM, CMDB, Service Mapping, and Integrations
- Hands-on experience in designing and implementing ServiceNow integrations
- Strong understanding of ServiceNow platform architecture and best practices
- Experience in implementing and supporting ITSM and ITOM solutions
- Experience in CMDB management and Service Mapping implementation
- Experience in other ServiceNow modules such as SPM, GRC, or HRSD
- ITIL knowledge is preferred
- ServiceNow certification in any module is preferred
- Ability to understand business requirements and translate them into technical solutions
- Experience in developing technical solutions and performing integration testing
- Strong problem-solving, communication, and stakeholder management skills
- Ability to work effectively in a global delivery environment
RESPONSIBILITIES:
- Work with the ServiceNow team to implement ServiceNow solutions across global locations
- Provide technical expertise in ServiceNow ITSM and ITOM modules
- Design, develop, and implement ServiceNow integrations with enterprise applications
- Understand business needs and align them with standardized processes and solution design
- Prepare technical specifications and implementation documents
- Develop and implement technical solutions on the ServiceNow platform
- Configure and customize ServiceNow applications based on business requirements
- Support CMDB implementation, maintenance, and optimization activities
- Implement and support Service Mapping solutions
- Perform component integration testing and ensure quality delivery
- Collaborate with cross-functional teams to ensure successful project delivery
- Troubleshoot and resolve technical issues on the ServiceNow platform
- Ensure adherence to ServiceNow best practices and continuous improvement initiatives
- Participate in design reviews, code reviews, and provide technical recommendations
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Create your free OnJob profile to apply — we'll take you to Nagarro's application after sign-up. · Posted 9 Sept 2026.
Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) at Nagarro — questions answered
What does the Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) role at Nagarro pay?
Nagarro does not publish a salary on this Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) role at Nagarro remote?
Yes — Nagarro advertises this Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) role as remote, tied to Remote · Remote, Remote, , India, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Nagarro before you apply.
Is the Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) role at Nagarro still open?
The Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) posting at Nagarro was open at OnJob's last check of the employer's careers page, having been published on 9 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM) role at Nagarro?
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