Customer Support & Product Demo Specialist
Joby
Customer Support & Product Demo Specialist at Joby is a full time role based in Remote · Worldwide (remote). The listing states pay of $25k–$49k. Listed skills: Intercom. It was published on 28 July 2026 and was open at last check.
| Role | Customer Support & Product Demo Specialist |
|---|---|
| Company | Joby |
| Location | Remote · Worldwide (remote) |
| Employment type | Full Time |
| Pay (as listed) | $25k–$49k |
| Skills listed | Intercom |
| Published | 28 July 2026 |
| Status | Open at last check |
Headquarters: Miami, FL, USA
URL: https://joby.io/
About Joby
Joby (joby.io) is an all-in-one CRM for home-service businesses - HVAC, plumbing, electrical, roofing, cleaning, landscaping and 70+ other industries. Service teams use Joby to manage leads, schedule jobs, send estimates and invoices, take payments, and talk to their customers - all in one place.
The role
We are looking for an experienced Customer Support & Product Demo Specialist to be the face of Joby for new and existing customers. This is a full-time, fully remote role, open worldwide.
What you will do
- Run live product demos of Joby over Zoom for prospective customers and show them how it fits their business
- Handle day-to-day customer support in Intercom (live chat and tickets), from quick how-to questions to troubleshooting
- Host onboarding and support calls over Zoom to get new customers set up for success
- Turn common questions into help-center articles and saved replies
- Pass customer feedback to the team so the product keeps getting better
What we are looking for
- 2+ years in customer support or customer success at a SaaS company
- Hands-on experience with Intercom (or a similar tool such as Zendesk) and with running screen-share demos on Zoom
- Excellent spoken and written English, confident presenting to business owners
- Self-managed, reliable and empathetic - you will often be the first person our customers talk to
- Bonus: experience with CRMs or with home-service / field-service businesses
What we offer
- Full-time remote position, open worldwide
- $25,000 - $48,999 per year, depending on experience and location
- Product training and a clear playbook for demos and support
- A small, fast-moving team where your feedback directly shapes the product
How to apply
Email info@joby.io with your CV, a short note about the SaaS products you have supported, and - bonus points - a short screen recording of you demoing any product you know well.
To apply: https://weworkremotely.com/remote-jobs/joby-customer-support-product-demo-specialist
Create your free OnJob profile to apply — we'll take you to Joby's application after sign-up. · Posted 28 Jul 2026.
Customer Support & Product Demo Specialist at Joby — questions answered
What does the Customer Support & Product Demo Specialist role at Joby pay?
The Customer Support & Product Demo Specialist at Joby listing states pay of $25k–$49k for the Remote · Worldwide (remote) position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Is the Customer Support & Product Demo Specialist role at Joby remote?
Yes — Joby advertises this Customer Support & Product Demo Specialist role as remote, tied to Remote · Worldwide, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Joby before you apply.
What skills does the Customer Support & Product Demo Specialist role at Joby require?
The Customer Support & Product Demo Specialist at Joby listing names Intercom. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
Is the Customer Support & Product Demo Specialist role at Joby still open?
The Customer Support & Product Demo Specialist posting at Joby was open at OnJob's last check of the employer's careers page, having been published on 28 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Support & Product Demo Specialist role at Joby?
Apply to the Customer Support & Product Demo Specialist at Joby role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Joby's own application page. Creating a profile is free and needs no card.
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