IT Operations Analyst, Bengaluru
Harvey
IT Operations Analyst, Bengaluru at Harvey is a full time role based in Remote · India (remote). It was published on 19 July 2026 and was open at last check.
| Role | IT Operations Analyst, Bengaluru |
|---|---|
| Company | Harvey |
| Location | Remote · India (remote) |
| Employment type | Full Time |
| Published | 19 July 2026 |
| Status | Open at last check |
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We’re seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our Bengaluru office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.
You’ll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
What You’ll Do
- Create a great employee experience through hands-on IT support for employees in our Bengaluru office.
- Support onboarding and offboarding, including provisioning/deprovisioning accounts and setting up new hire equipment.
- Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
- Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
- Manage user accounts, access, and security settings across Okta, Google Workspace, Slack, and other SaaS tools.
- Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
- Assist with basic security best practices and help enforce IT policies.
- Collaborate with the IT team on automation, documentation, and process improvements.
- Identify and track recurring problems and their root causes, working with system owners to solve them permanently.
What You Have
- Minimum 2+ years of IT support experience in a fast-paced startup or tech environment.
- Strong troubleshooting skills with macOS, Windows, and mobile devices (iOS/Android).
- Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
- A strong customer service mindset—friendly, patient, and proactive—with a relentless focus on quality of experience.
- Familiarity with basic networking concepts (Wi-Fi, VPNs, firewalls, IP troubleshooting).
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].
#LI-GW1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Create your free OnJob profile to apply — we'll take you to Harvey's application after sign-up. · Posted 19 Jul 2026.
IT Operations Analyst, Bengaluru at Harvey — questions answered
What does the IT Operations Analyst, Bengaluru role at Harvey pay?
Harvey does not publish a salary on this IT Operations Analyst, Bengaluru listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the IT Operations Analyst, Bengaluru role at Harvey remote?
Yes — Harvey advertises this IT Operations Analyst, Bengaluru role as remote, tied to Remote · India, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Harvey before you apply.
Is the IT Operations Analyst, Bengaluru role at Harvey still open?
The IT Operations Analyst, Bengaluru posting at Harvey was open at OnJob's last check of the employer's careers page, having been published on 19 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the IT Operations Analyst, Bengaluru role at Harvey?
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