Senior Solutions Engineer
Decagon
Senior Solutions Engineer at Decagon is a full time role based in San Francisco, CA, United States. The listing states pay of $200k–$280k. It was published on 5 May 2025 and was open at last check.
| Role | Senior Solutions Engineer |
|---|---|
| Company | Decagon |
| Location | San Francisco, CA, United States |
| Employment type | Full Time |
| Pay (as listed) | $200k–$280k |
| Published | 5 May 2025 |
| Status | Open at last check |
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
Your background looks something like this
- 4-6 years of customer facing experience in a sales engineering (pre-sales) role
- Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
- Create and architect generative AI experiences for our customer’s end users
- Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
- Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
- Strong interpersonal and teamwork skills
- Functional understanding of GTM systems and workflows
Even better if you have
- 2+ years of AI sales engineering experience
- Experience in a high-growth startup environment
Benefits
We proudly offer the following benefits for our full-time employees:
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office to keep you at your best
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Create your free OnJob profile to apply — we'll take you to Decagon's application after sign-up. · Posted 5 May 2025.
Senior Solutions Engineer at Decagon — questions answered
What does the Senior Solutions Engineer role at Decagon pay?
The Senior Solutions Engineer at Decagon listing states pay of $200k–$280k for the San Francisco, CA, United States position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Where is the Senior Solutions Engineer role at Decagon based?
Decagon lists this Senior Solutions Engineer role in San Francisco, CA, United States, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Decagon before you apply.
Is the Senior Solutions Engineer role at Decagon still open?
The Senior Solutions Engineer posting at Decagon was open at OnJob's last check of the employer's careers page, having been published on 5 May 2025. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Senior Solutions Engineer role at Decagon?
Apply to the Senior Solutions Engineer at Decagon role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Decagon's own application page. Creating a profile is free and needs no card.
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