Staff Engineer(AI Operations Engineer)
Nagarro
Staff Engineer(AI Operations Engineer) at Nagarro is a full time role based in Shanghai, Shanghai, , China. It was published on 2 September 2026 and was open at last check.
| Role | Staff Engineer(AI Operations Engineer) |
|---|---|
| Company | Nagarro |
| Location | Shanghai, Shanghai, , China |
| Employment type | Full Time |
| Published | 2 September 2026 |
| Status | Open at last check |
Must have Skills: Model Context Protocol (MCP), CoPilot Studio
Good To Have Skills: Microsoft Azure Artificial Inteligence and Machine Learning (Capable), API Development and Integration (Capable)
Job Description :
We are seeking an AI Operations Engineer to ensure the reliability, governance, and adoption of AI solutions in China. This role focuses on MCP/API management, incident management for Copilot Studio, AI governance, and user enablement. You will not be responsible for active development this is a pure operations and governance role.
Key Responsibilities
- MCP & API Management
Manage Model Context Protocol (MCP) interfaces ensuring reliable connections between AI tools and external data sources/APIs.
- Oversee API services for the AI platform, including stability, security, and performance monitoring.
- Configure and maintain context retrieval, grounding, and tool-calling patterns.
- Copilot Studio Incident Management
- Lead incident management for Copilot Studio environments, including triage, root cause analysis, resolution, and post-incident reporting.
- Proactively monitor system health, implement improvements, and ensure high availability.
- Establish and track SLAs for incident response and resolution.
- Service Operations & Reporting
- Generate service operation reports covering incidents, platform health, and API metrics.
- Drive continuous improvement based on operational data.
- Collaborate with development teams on RCA and preventive measures.
Requirements Experience:
3+ years in AI operations, SRE, or platform operations roles.
Proven experience with Copilot Studio or similar conversational AI platforms.
MCP & API: Hands-on experience managing Model Context Protocol interfaces and API services.
Incident Management: Strong background in incident response, monitoring, alerting, SLA management, and post-mortems.
User Enablement: Excellent communication and training skills; ability to translate technical concepts into user-friendly guidance.
Language: Fluent English (written and verbal) required for global collaboration. Collaboration: Comfortable working with product, engineering, and business teams.
Nice to Have
- Experience with Azure AI Services.
- Familiarity with multiple AI governance frameworks and regulatory requirements.
Create your free OnJob profile to apply — we'll take you to Nagarro's application after sign-up. · Posted 2 Sept 2026.
Staff Engineer(AI Operations Engineer) at Nagarro — questions answered
What does the Staff Engineer(AI Operations Engineer) role at Nagarro pay?
Nagarro does not publish a salary on this Staff Engineer(AI Operations Engineer) listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Staff Engineer(AI Operations Engineer) role at Nagarro based?
Nagarro lists this Staff Engineer(AI Operations Engineer) role in Shanghai, Shanghai, , China, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Nagarro before you apply.
Is the Staff Engineer(AI Operations Engineer) role at Nagarro still open?
The Staff Engineer(AI Operations Engineer) posting at Nagarro was open at OnJob's last check of the employer's careers page, having been published on 2 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Staff Engineer(AI Operations Engineer) role at Nagarro?
Apply to the Staff Engineer(AI Operations Engineer) at Nagarro role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Nagarro's own application page. Creating a profile is free and needs no card.
Explore more on OnJob
Hiring for a role like this?
Post a job on OnJob and reach AI-matched candidates.
