Senior Manager, Financial Operations

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Senior Manager, Financial Operations (Accounts Payable & Receivable) — APAC

Financial Operations | APAC

The Opportunity

As Flexport expands its Financial Operations footprint across APAC, we are looking for a Senior Manager, Accounts Payable & Receivable, to lead both the AP and AR/collections functions for the region through this growth. This role blends operational excellence, credit risk and working capital management, and AI-enabled transformation: the ideal candidate combines deep AP/AR domain expertise with the ability to identify, build, and deploy practical automation and agentic AI solutions that materially improve efficiency, accuracy, and scalability. This is a hands-on leadership role that blends people management, cross-functional strategy, and technical fluency in AI-driven process design.

You Will

• Lead end-to-end Accounts Payable and Accounts Receivable/collections operations across APAC, driving strategic initiatives from problem definition through execution, stakeholder alignment, measurement, and adoption.
• Identify, prioritize, and deploy AI-enabled automation and agent-based workflows across both functions to improve accuracy, operating efficiency, customer experience, and scalability, while overseeing day-to-day collections activity, DSO performance, and payment operations across the region.
• Build, coach, and develop high-performing AP and AR teams across a multi-country APAC footprint, fostering a performance-driven, collaborative culture and providing hands-on guidance on complex or escalated accounts.
• Assess credit risk for new and existing clients across APAC markets and partner with executives, senior management, and cross-functional stakeholders (Credit, Legal, Sales, Account Management, Procurement, Finance Systems) to gather requirements and align on critical business decisions.
• Own the accuracy, timeliness, and compliance of AP and AR reporting across APAC — including month-end close, aging and exposure tracking, and internal trackers — and lead regular reviews with senior leaders on open receivables, past-due accounts, and exposure.
• Establish and maintain internal controls and compliance frameworks across all APAC markets, including country-specific tax, invoicing, and statutory requirements as operations scale into new countries.
• Analyze and report on the impact of launched initiatives, recommending continuous improvements with a focus on revenue growth, working capital optimization, risk mitigation, process quality, and execution speed.

Qualifications

• 7+ years of experience leading Accounts Payable and/or Accounts Receivable, Collections, or Credit Risk operations in complex, global organizations, with a proven track record of managing and developing teams and driving performance; Bachelor's degree in Accounting, Finance, Business, Economics, or related field preferred, or equivalent professional experience.
• Hands-on experience with AP/AR systems, ERP platforms, and process automation initiatives (e.g., NetSuite, Stripe, Tesorio, Trovata, or similar), including exposure to AI/automation tooling such as agent-based workflows.
• Demonstrated expertise in credit risk assessment, financial statement analysis, and collections best practices, alongside strong knowledge of accounting standards, internal controls, and compliance frameworks.
• Exposure to cross-functional projects, including finance transformation, system implementations, or operational efficiency programs.
• Strong working knowledge of multiple APAC country tax requirements, invoicing laws, and local accounting/collections practices, with the ability to apply this knowledge as the team expands AP and AR operations across APAC.
• Excellent analytical, organizational, and communication skills, with the ability to influence outcomes at all levels of the organization and make data-driven decisions in a fast-paced, dynamic environment.

Join Us

Be part of a mission-driven organization shaping the future of global trade. As a key leader on our Financial Operations team, you will tackle exciting challenges, drive measurable impact, and contribute to our continued growth and success.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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