Sr. Manager, Sales Engineering - APAC

Category-defining tech. Career-defining work.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact.

Because when our customers win, we all win.

About the Role

Our Sales Engineering Managers will play a crucial role in ensuring quality in technical sales execution. Developing a team of Sales Engineers, creating a healthy regional sales team and providing feedback for Product, Marketing and Education teams are the ways in which quality can be achieved. You will be a trusted technical advisor for your Regional Sales Director and a coach and enabler for your team of Sales Engineers and a purveyor of the customer’s voice with the other departments that support Sales. This is a remote role but you must be based in Singapore to be eligible.

You Will

• Work with your team of Sales Engineers to ensure best-in-class technical sales execution
• Partner with you Regional Sales Director on forecast accuracy, unblock opportunities, facilitate deal reviews, conduct PoC reviews and report on the team’s overall performance
• Collaborate with your counterparts in Product, Marketing and Education to ensure bi-directional communication around product improvements, new feature releases, customer issues, correct messaging, sales strategy, process improvements, subject matter expertise teams and more
• Provide continuous feedback and enablement for your team
• Assist with recruiting new Sales Engineers and ensuring the continued growth and retention of the existing team

The Expectations

Our expectation is that it takes around one quarter for a Sales Engineering Manager to be functional and two quarters to be fully ramped - therefore, your first ninety days at Cockroach Labs will be focused on learning the product, understanding the needs of our customers, learning our sale methodology and stepping into an active role in the sales and technical win processes, forecasting, operational reporting and meeting with cross-department teams . In your first 30 days, you will immerse yourself in CockroachDB value proposition and our sales methodology. We believe that it's important for you to take this first month to become familiar with our company, people, technology and message. By the end of your first 30 days, you will be ready to deliver a 30 minute pitch and demo to an audience of your peers.

During this time you will also be an active listener on customer calls and build relationships with various teams at Cockroach Labs. As you gain confidence in the message and technology, you will be called upon to review customer conversations, assist with the technical sales strategy and help build out your regional Sales and Sales Engineering team.

You Have

• 12-15+ years of technical sales experience with 5+ years of managing technical sales teams
• A strong ability to prioritize sales opportunities, resolve conflicts, enable team members, solve complex problems, assist with unblocking stalled opportunities, sales & use case qualification, giving honest feedback for improvement as opposed to criticism.
• A passion for Sales and a focus on optimizing the technical sales cycle
• A unwavering willingness for making customers successful
• A constant positive attitude and a motivating personality
• Experience being a technical seller with a prior history for software engineering and/or professional services
• Fostering team building behaviors and activities
• The flexibility to travel to meet customers, attend events or conferences or wherever the work takes you.

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.

Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.

Benefits

• Stock Options
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Professional Development Funds
• Flexible Time Off
• Paid Holidays
• Paid Sick Days
• Paid Parental Leave
• Retirement Benefits
• Mental Wellbeing Benefits
• And more!