KAM
Paytm
KAM at Paytm is a full time role based in Surat, Gujarat. It was published on 23 April 2026 and was open at last check.
| Role | KAM |
|---|---|
| Company | Paytm |
| Location | Surat, Gujarat |
| Employment type | Full Time |
| Published | 23 April 2026 |
| Status | Open at last check |
Role Overview:
As the Key Account Management, you will be responsible for managing and growing Paytm’s relationships with
State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance.
Key Responsibilities:
Partnership & Supply Management
Build, maintain, and expand strong working relationships with RTCs and top private operators in the region.
Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards.
Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives.
Revenue & Performance Management
Own and drive revenue targets, load factors, and seat fill rates for your region.
Collaborate with central pricing and analytics teams to implement dynamic pricing strategies.
Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues.
Market & Competition Analysis
Regularly benchmark fares, seat inventory, and operator quality against regional competitors.
Provide actionable insights on price trends, route-level demand patterns, and consumer behavior.
Recommend product/UX changes based on feedback from operators and market observations.
Operational Excellence
Monitor SLA adherence on seat confirmations, refunds, and cancellation handling.
Collaborate with customer support and tech teams to address escalations and resolve partner issues.
Run regular health checks and audits on partner performance and NPS metrics.
What We're Looking For:
- 4–10 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships
- Prior experience working with state transport corporations or regional aggregators is a strong plus
- Strong commercial acumen with negotiation experience
- Data-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights
- Deep understanding of regional travel patterns, fares, and operational intricacies
- Excellent communication skills in English and the local regional language
- Willingness to travel extensively across the assigned territory
Why join us:
- A collaborative output-driven program that brings cohesiveness across businesses through technology
- Improve the average revenue per use by increasing the cross-sell opportunities
- A solid 360 feedback from your peer teams on your support of their goals
- Respect, that is earned, not demanded from your peers and manager.
Create your free OnJob profile to apply — we'll take you to Paytm's application after sign-up. · Posted 23 Apr 2026.
KAM at Paytm — questions answered
What does the KAM role at Paytm pay?
Paytm does not publish a salary on this KAM listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the KAM role at Paytm based?
Paytm lists this KAM role in Surat, Gujarat, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Paytm before you apply.
Is the KAM role at Paytm still open?
The KAM posting at Paytm was open at OnJob's last check of the employer's careers page, having been published on 23 April 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the KAM role at Paytm?
Apply to the KAM at Paytm role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Paytm's own application page. Creating a profile is free and needs no card.
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