Relationship Manager - HNI Customers - Paytm Money Ltd
Paytm
Relationship Manager - HNI Customers - Paytm Money Ltd at Paytm is a full time role based in Mumbai, Maharashtra. It was published on 24 July 2026 and was open at last check.
| Role | Relationship Manager - HNI Customers - Paytm Money Ltd |
|---|---|
| Company | Paytm |
| Location | Mumbai, Maharashtra |
| Employment type | Full Time |
| Published | 24 July 2026 |
| Status | Open at last check |
Job Description:
Role: Relationship Manager – MTF HNI Segment
Objective of the Role
Drive growth, acquire new customers, activation, and retention of HNI MTF clients by building strong relationships, improving engagement, and increasing capital deployment across the MTF book.
Key Responsibilities
1. HNI Client Engagement
Own a portfolio of HNI MTF clients
Drive regular engagement through calls, messages, and structured outreach
Educate clients on MTF usage, leverage opportunities, and platform features
2. Revenue & Book Expansion
Increase MTF utilization among assigned clients
Identify upsell opportunities across equity + MTF
Improve wallet share per client
3. Activation & Retention
Reactivate dormant HNI users
Reduce churn in high-value segments
Ensure consistent usage of MTF facility
4. Relationship Management
Act as single point of contact for assigned HNI users
Resolve queries in coordination with support/product teams
Build trust and long-term engagement
5. Market Intelligence
Gather user feedback and competitive insights
Share patterns from HNI cohort behavior with product/growth teams
Desired Profile
Experience in brokerage, wealth management, or trading platforms preferred
Strong communication and persuasion skills
Comfort with high-frequency client interaction
Execution-focused and target-driven mindset
KPIs for Success
Increase in MTF activation rate among HNI users
Acquire new HNI customers
Growth in average book size per HNI client
Improvement in retention / reduced churn in HNI cohort
Revenue contribution from managed cohort
Create your free OnJob profile to apply — we'll take you to Paytm's application after sign-up. · Posted 24 Jul 2026.
Relationship Manager - HNI Customers - Paytm Money Ltd at Paytm — questions answered
What does the Relationship Manager - HNI Customers - Paytm Money Ltd role at Paytm pay?
Paytm does not publish a salary on this Relationship Manager - HNI Customers - Paytm Money Ltd listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Relationship Manager - HNI Customers - Paytm Money Ltd role at Paytm based?
Paytm lists this Relationship Manager - HNI Customers - Paytm Money Ltd role in Mumbai, Maharashtra, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Paytm before you apply.
Is the Relationship Manager - HNI Customers - Paytm Money Ltd role at Paytm still open?
The Relationship Manager - HNI Customers - Paytm Money Ltd posting at Paytm was open at OnJob's last check of the employer's careers page, having been published on 24 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Relationship Manager - HNI Customers - Paytm Money Ltd role at Paytm?
Apply to the Relationship Manager - HNI Customers - Paytm Money Ltd at Paytm role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Paytm's own application page. Creating a profile is free and needs no card.
Explore more on OnJob
Hiring for a role like this?
Post a job on OnJob and reach AI-matched candidates.
