Data Entry Clerk

About the role

The Data Entry Clerk is responsible for accurately inputting and maintaining customer and transactional data in our internal systems. This full‑time remote position supports the operations team by ensuring data integrity and providing timely customer service.

Key responsibilities

• Enter, verify, and update customer and transaction records in the company database with a focus on accuracy.
• Conduct routine data audits to identify and correct inconsistencies or errors.
• Respond to internal and external inquiries regarding data status and resolve issues promptly.
• Generate and distribute regular reports on data entry metrics and quality control.
• Collaborate with the IT and operations teams to improve data workflows and system functionality.
• Maintain confidentiality and security of sensitive information in compliance with company policies.
• Assist in onboarding new clients by setting up their data profiles and ensuring proper migration.

Required qualifications

• 2–3 years of professional data entry experience, preferably in a customer‑focused environment.
• Proficiency with database management tools (e.g., Microsoft Access, SQL, or similar).
• Strong typing speed (≥ 70 wpm) with high accuracy.
• Excellent written and verbal communication skills for effective customer service.
• Demonstrated ability to meet tight deadlines while maintaining data quality.
• Reliable high‑speed internet connection and a suitable home office setup.

Nice to have

• Experience with CRM platforms such as Salesforce or HubSpot.
• Familiarity with data cleaning tools (e.g., OpenRefine, Excel Power Query).
• Basic knowledge of data privacy regulations (GDPR, CCPA).
• Exposure to automated data entry solutions or OCR technologies.