Senior Salesforce Administrator

We are looking for an experienced Senior Salesforce Administrator with strong hands-on expertise in Salesforce administration, configuration, automation, security, reporting, data management, and production support. This is a 6-month remote contractual engagement.

The ideal candidate should have excellent troubleshooting and problem-solving abilities and be comfortable working with business users, resolving production issues, and supporting Salesforce operations in a remote environment.

Position Details

• Experience: 5–8 Years

• Work Mode: Remote

• Project Duration: 6 Months

• Working Hours: 11:00 AM – 8:00 PM IST

• Shift Flexibility: ~4 hours overlap with US EST working hours, whenever required

Key Responsibilities

• Manage and administer the Salesforce platform for smooth day-to-day operations

• Configure and maintain Salesforce objects, fields, page layouts, record types, and validation rules

• Manage Salesforce security including Profiles, Roles, Permission Sets, and Sharing Settings

• Build and maintain workflows and automation using Salesforce-native tools

• Create and manage reports and dashboards for business stakeholders

• Perform data management activities including imports, updates, cleansing, and validation

• Provide production support, troubleshoot issues, and perform Root Cause Analysis (RCA)

• Collaborate with business users, developers, and stakeholders to implement Salesforce solutions

• Maintain documentation for configurations, processes, and system changes

• Support Salesforce enhancements, releases, testing, and deployment

Required Skills & Experience

• 5–8 years of hands-on experience as a Salesforce Administrator

• Strong knowledge of Salesforce security, access management, and sharing rules

• Experience with workflows, automation, reports, and dashboards

• Strong troubleshooting, analytical, and problem-solving skills

• Experience handling production support and issue resolution

• Excellent communication and documentation skills

• Ability to work independently in a remote environment and interact with global stakeholders

Preferred Qualification

• Salesforce Administrator Certification preferred

Candidate Requirements

• Must be comfortable working fully remote with the specified shift timing and US EST overlap

• Available for the complete 6-month project duration