UX Researcher- French or Dutch

We are seeking a UX Researcher to join our team. You will lead research activities, conduct workshops, and translate insights into design solutions.

Key responsibilities

• Lead UX research activities and document findings in the research repository.

• Prepare and animate workshops with stakeholders for ideation and co‑design.

• Collect and analyze user insights using methods such as interviews, surveys, on‑site observations, and heatmaps.

• Create personas, experience maps, and user journey documentation.

• Develop wireframes, prototypes, and user flows in Figma.

• Present design concepts to stakeholders and collaborate with the UI Designer.

• Participate in UX Chapter activities and share knowledge across the team.

Required qualifications

• Minimum 7 years experience in design thinking within agile projects.

• 7 years experience with qualitative and quantitative research methods.

• 3 years experience in interaction design and information architecture.

• Proficiency in Figma, PowerPoint, Miro, Matomo, and heatmap analysis tools.

• Master's degree or equivalent certification in UX.

Nice to have

• Ability to use a design system in Figma.

• Experience with the Condens research tool.

• Fluency in Dutch Or French, and English; German is a plus.