Customer Service Agent
Sutherland
Customer Service Agent at Sutherland is a full time role based in Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt. It was published on 26 January 2026 and was open at last check.
| Role | Customer Service Agent |
|---|---|
| Company | Sutherland |
| Location | Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt |
| Employment type | Full Time |
| Published | 26 January 2026 |
| Status | Open at last check |
Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.
With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.
Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.
This is a full-time, on-site role based in Cairo and Alexandria for a Sales Representative / Sales Specialist.
In this role, you will be responsible for driving sales performance by engaging with customers, identifying their needs, presenting suitable solutions, and closing sales while ensuring excellent customer experience.
Your day-to-day responsibilities will include:
- 📞 Engaging with potential and existing customers to promote products and services
- 💼 Identifying sales opportunities and converting leads into successful sales
- 🛒 Presenting solutions tailored to customer needs and business goals
- 🎯 Meeting and exceeding individual and team sales targets
- 🌟 Building strong customer relationships through professional communication and persuasive selling techniques
If you are motivated by results, enjoy influencing customer decisions, and thrive in a fast-paced sales environment, we want you on our team!
🚀 We’re Hiring Sales Talent! 🌟
Fresh Graduates & Dropouts are welcome to apply! 🎓
🔑 What we’re looking for:
✅ Fluency in English is a MUST (B2/C1 level) 🇬🇧
✅ Strong Sales, Upselling & Persuasion skills 💰
✅ Ability to close deals and handle objections confidently 🎯
✅ Excellent communication, negotiation & active listening skills 🗣️🤝
✅ Customer-focused mindset with a passion for achieving results 💯
✅ Previous experience in Sales, Telesales, or Call Center environments is a plus 📊
✅ Familiarity with CRM tools is an advantage 🖥️
✅ Flexibility to work night & overnight shifts 🌙
📞 Professional phone etiquette and confident sales communication are highly valued
💼 If you’re driven by targets, love sales, and want to grow your career, we want YOU! 🌟
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 26 Jan 2026.
Customer Service Agent at Sutherland — questions answered
What does the Customer Service Agent role at Sutherland pay?
Sutherland does not publish a salary on this Customer Service Agent listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Service Agent role at Sutherland based?
Sutherland lists this Customer Service Agent role in Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Customer Service Agent role at Sutherland still open?
The Customer Service Agent posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 26 January 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Service Agent role at Sutherland?
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