Technician 4, Test Engineering

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Set up, troubleshoot, and recover complex downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems, with minimal supervision.
• Proven experience leading and supporting Continuous Improvement Projects (CIP) to improve equipment performance, reduce downtime, enhance OEE, and optimize manufacturing processes.
• Troubleshoot and resolve Testcell yield issues to maintain product quality, throughput, and equipment stability.
• Conduct detailed investigations for quality incidents related to test equipment, perform root cause analysis, and implement effective corrective and preventive actions.
• Perform product conversions, equipment setup, calibration, and optimization to support various production and engineering requirements.
• Monitor and analyze KPIVs using tools such as KPOV database, OEE tracking, Maintenance Logs, and Digital Preventive Maintenance systems to identify trends and drive equipment improvement actions.
• Drive and support equipment upgrades, automation improvements, reliability enhancement, and continuous improvement projects to improve equipment performance and manufacturing efficiency.
• Act as a technical trainer and mentor for test equipment, supporting upskilling and knowledge transfer activities within the team.
• Perform equipment inspections, preventive maintenance, and checklist verification in accordance with standard operating procedures and engineering requirements.
• Support engineers in daily technical activities, machine evaluations, qualifications, and special projects.
• Demonstrate strong critical thinking and troubleshooting capability in identifying complex equipment issues and making effective technical decisions under high-pressure production conditions.
• Maintain strong attention to detail and observation skills to identify abnormalities, equipment degradation, and potential failure indicators early.
• Quickly learn and adapt to new equipment, technologies, and manufacturing processes with minimal guidance.
• Ensure compliance with ISO standards, documentation practices, ESD requirements, and manufacturing procedures.
• Adhere strictly to all safety regulations, Lockout/Tagout (LOTO) requirements, and cleanroom protocols.

REQUIRED:

• Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field).
• 4-5 years’ working experience in a manufacturing environment, preferably in equipment maintenance, troubleshooting, and repair.
• Proven experience independently troubleshooting and recovering complex downtime issues on automated test equipment, including Test cell, Tester, Bagger, VDCS, Conveyor, robotics, and integrated automation systems.
• Advanced knowledge of electrical and electronic troubleshooting, including AC/DC systems, three-phase power, relays, sensors, drives, power supplies, safety circuits, and control panels.
• Strong expertise in mechanical systems, including precision alignment, motors, bearings, actuators, gear assemblies, conveyors, pumps, compressors, and motion control systems.
• Strong working knowledge of pneumatic and hydraulic systems, including regulators, valves, cylinders, vacuum systems, flow controls, and pressure diagnostics.
• Ability to read, interpret, and troubleshoot using electrical schematics, ladder diagrams, P&ID drawings, mechanical assembly drawings, and technical manuals.
• Proven capability in root cause analysis, failure analysis, corrective action implementation, and long-term issue prevention.
• Strong understanding of manufacturing KPIV/KPOV monitoring, OEE improvement, downtime analysis, and equipment performance optimization.
• Demonstrated leadership capability in mentoring junior technicians, conducting technical training, and driving technical upskilling initiatives.
• Able to work independently with minimal supervision and provide technical guidance during critical equipment escalations.
• Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.
• Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).

PREFERRED:

• Experience with PLC basics and troubleshooting automation/controls.
• Exposure to preventive and predictive maintenance tools
• Experience with Test & Measurement equipment
• Added advantage for candidates with hands-on experience in PCB repair and electronic circuit troubleshooting, including the use of oscilloscopes, multimeters, schematic interpretation and components replacements.

SKILLS:

• Technical Expertise – Strong hands-on ability to perform maintenance, repairs, and adjustments on industrial machinery.
• Troubleshooting – Logical fault isolation and problem-solving skills for mechanical, electrical, and control system issues.
• Tool & Instrument Proficiency – Skilled in the use of multimeters, alignment tools, torque wrenches, calipers, oscilloscope, function generator and other diagnostic equipment.
• Communication – Ability to explain technical findings clearly to colleagues, engineers, and supervisors.
• Safety Awareness – Knowledge and practice of safe work procedures in industrial settings.
• Teamwork – Effective collaborator across production, engineering, and quality teams.
• Adaptability – Capable of handling emergencies, unexpected breakdowns, and evolving technologies.
• Continuous Learning – Willingness to learn new machines, processes, and emerging automation technologies.

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