Customer support executive
Jupiter
Customer support executive at Jupiter is a full time role based in Bengaluru, KA, India. The listing asks for 0–1 yrs of experience. Listed skills: Customer First, Disagree & Commit and communication skills. It was published on 29 May 2026 and was open at last check.
| Role | Customer support executive |
|---|---|
| Company | Jupiter |
| Location | Bengaluru, KA, India |
| Employment type | Full Time |
| Experience asked | 0–1 yrs |
| Skills listed | Customer First, Disagree & Commit and communication skills |
| Published | 29 May 2026 |
| Status | Open at last check |
What we do:
Money. It's always on our mind and often comes with a rollercoaster of emotions and complex jargon. That’s why at Jupiter, our mission is to improve your financial well-being by giving you full control over your money, helping you track, save, and invest with confidence. We’re a financial services platform that uses technology to simplify money management. Whether it’s a savings account, payments, loans, credit cards, investments, or smart money tools it’s all on Jupiter. We break down banking jargon, offer spending insights, and give users modern features to make better financial decisions.
Our journey: J upiter was founded in 2019 by Jitendra Gupta (founder of Citrus Pay), who saw how broken personal finance felt compared to customer-first experiences like food or entertainment. We launched in 2021 with a 100,000+ waitlist. Today, 30 Lakh+ users trust us with their money.
We've built a team of creative thinkers and domain experts, driven by a shared vision of a transparent and inclusive financial ecosystem.
We’ve embraced cutting- edge technology with high ownership and deep customer obsession. Our team, spanning Mobile, Platform, Data, AI & ML — is building to scale products across the board. From AI to behavioural science, we’re creating world class banking experiences, and we’re looking for more builders to join us.
Who we're looking for:
We are currently hiring fresh graduates for a voice and non-voice process role within our customer support team.
Roles and Responsibilities:
Supporting end customers via various communication channels, including mail, live chat, social media, and on-call
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Use the right methods/tools to provide accurate, valid, and complete information. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Keep records of customer interactions as per agreed communication guidelines and defined policies
.
What is needed for this role:
Excellent written and verbal communication skills
Exemplary people and communication skills
Freshers can also apply
Creating delightful customer relationships, which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments. Only graduates can apply.
Brownie Points for:
Experience mentoring juniors or managing agency/vendor partners.
Exposure to credit or payment products and their risk/compliance nuances. Familiarity with predictive models (churn or upsell propensity) and large-scale marketing automation.
Want to know more about us? Hop onto the links below:
About us
Our values
Our Journey
Create your free OnJob profile to apply — we'll take you to Jupiter's application after sign-up. · Posted 29 May 2026.
Customer support executive at Jupiter — questions answered
What does the Customer support executive role at Jupiter pay?
Jupiter does not publish a salary on this Customer support executive listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer support executive role at Jupiter based?
Jupiter lists this Customer support executive role in Bengaluru, KA, India, advertised as full time work at that location and asking for 0–1 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Jupiter before you apply.
What skills does the Customer support executive role at Jupiter require?
The Customer support executive at Jupiter listing names Customer First, Disagree & Commit and communication skills. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
How much experience do you need for the Customer support executive role at Jupiter?
Jupiter asks for 0–1 yrs of experience on this Customer support executive posting, alongside Customer First, Disagree & Commit and communication skills. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Customer support executive role at Jupiter still open?
The Customer support executive posting at Jupiter was open at OnJob's last check of the employer's careers page, having been published on 29 May 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer support executive role at Jupiter?
Apply to the Customer support executive at Jupiter role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Jupiter's own application page. Creating a profile is free and needs no card.
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