Management Trainee - Customer Experience
Kapture CX
Management Trainee - Customer Experience at Kapture CX is a full time role based in Bengaluru, KA, India. The listing asks for 0–1 yrs of experience. It was published on 25 June 2026 and was open at last check.
| Role | Management Trainee - Customer Experience |
|---|---|
| Company | Kapture CX |
| Location | Bengaluru, KA, India |
| Employment type | Full Time |
| Experience asked | 0–1 yrs |
| Published | 25 June 2026 |
| Status | Open at last check |
At Kapture CX, we are looking for a Management Trainee - Customer Experience in our Implementation team.
Who are we?
Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.
Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.
What is this role all about?
This is an entry-level role for fresh graduates who want to begin their careers in a client-facing and technology-driven environment. You will work closely with internal teams to understand customer needs and support the delivery of AI-enabled solutions on Kapture’s platform.
Sounds interesting?
Here’s a more detailed description of what you will do in this role:
You will work with product, technology and support teams to understand client requirements and business objectives
You will assist in preparing and maintaining documentation such as BRDs, PRDs and user stories
You will support project execution activities under guidance, following Agile or Waterfall methodologies
You will participate in client meetings, demos and training sessions
You will coordinate with internal teams to ensure smooth and timely delivery
This is a Bangalore-based role .
We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.
What does success look like in this role?
You support projects effectively, communicate clearly with teams, and build a strong understanding of how AI-driven solutions are delivered to enterprise clients.
What would make you a good fit for this role?
Here are the basic requirements:
You have a graduate degree in Business, Technology or Engineering
You have good communication and interpersonal skills
You are comfortable working with multiple teams and priorities
You are eager to learn and grow in a fast-paced environment
What are the most critical skills for this role?
You can understand and document business and technical requirements clearly
You have basic analytical and logical thinking skills
You can coordinate tasks and follow through on action items
You communicate clearly with both internal teams and clients
You will have an advantage if you:
Have exposure to SaaS platforms or tech-enabled products
Have basic knowledge of project management concepts
Are comfortable creating documentation and presentations
Have participated in internships or live projects
Why should you be interested?
Here’s what you will gain from this role:
Hands-on training and mentorship
Exposure to live client projects and enterprise systems
A strong foundation in AI operations and project delivery
Create your free OnJob profile to apply — we'll take you to Kapture CX's application after sign-up. · Posted 25 Jun 2026.
Management Trainee - Customer Experience at Kapture CX — questions answered
What does the Management Trainee - Customer Experience role at Kapture CX pay?
Kapture CX does not publish a salary on this Management Trainee - Customer Experience listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Management Trainee - Customer Experience role at Kapture CX based?
Kapture CX lists this Management Trainee - Customer Experience role in Bengaluru, KA, India, advertised as full time work at that location and asking for 0–1 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Kapture CX before you apply.
How much experience do you need for the Management Trainee - Customer Experience role at Kapture CX?
Kapture CX asks for 0–1 yrs of experience on this Management Trainee - Customer Experience posting. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Management Trainee - Customer Experience role at Kapture CX still open?
The Management Trainee - Customer Experience posting at Kapture CX was open at OnJob's last check of the employer's careers page, having been published on 25 June 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Management Trainee - Customer Experience role at Kapture CX?
Apply to the Management Trainee - Customer Experience at Kapture CX role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Kapture CX's own application page. Creating a profile is free and needs no card.
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