Customer Care Representative (English)
Sutherland
Customer Care Representative (English) at Sutherland is a full time role based in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt. It was published on 21 April 2026 and was open at last check.
| Role | Customer Care Representative (English) |
|---|---|
| Company | Sutherland |
| Location | Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt |
| Employment type | Full Time |
| Published | 21 April 2026 |
| Status | Open at last check |
Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.
This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.
Benefits:
- First waves = higher promotion chances
- Competitive package
- Fully paid training
- Medical and social insurance coverage
- Night shift allowance
- 24/7 company-provided transportation
- Clear career development
- Strong Interpersonal Skills, such as effective communication and relationship-building
- Ability to handle customer complaints professionally and provide empathetic support
- Fluency in English
- Flexibility with night and overnight shifts
- Unviersirty graduate
- Previous experience in sales is mandatory
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 21 Apr 2026.
Customer Care Representative (English) at Sutherland — questions answered
What does the Customer Care Representative (English) role at Sutherland pay?
Sutherland does not publish a salary on this Customer Care Representative (English) listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Care Representative (English) role at Sutherland based?
Sutherland lists this Customer Care Representative (English) role in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Customer Care Representative (English) role at Sutherland still open?
The Customer Care Representative (English) posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 21 April 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Care Representative (English) role at Sutherland?
Apply to the Customer Care Representative (English) at Sutherland role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Sutherland's own application page. Creating a profile is free and needs no card.
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