IT Specialist/IT Help Desk INTERNS | Onsite | Cairo
Sutherland
IT Specialist/IT Help Desk INTERNS | Onsite | Cairo at Sutherland is a full time role based in Cairo, //CAIRO GOVERNORATE, Cairo, //CAIRO GOVERNORATE, Egypt. It was published on 10 August 2026 and was open at last check.
| Role | IT Specialist/IT Help Desk INTERNS | Onsite | Cairo |
|---|---|
| Company | Sutherland |
| Location | Cairo, //CAIRO GOVERNORATE, Cairo, //CAIRO GOVERNORATE, Egypt |
| Employment type | Full Time |
| Published | 10 August 2026 |
| Status | Open at last check |
About the Role
Our GTI Team is searching for a friendly, energetic IT Help Desk Intern to join us at our Cairo location. You’ll be the go-to person for our employees dealing with daily tech issues. You'll play a major role in addressing internal user issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support, we want to hear from you!!
What you'll do....
- You'll be one of our go-to help desk Interns at our Cairo location! You'll resolve daily hardware and software problems on laptops, desktops, phones, and printers.
- When issues can't be solved remotely, you'll jump in to assist employees face-to-face.
- Keep the business running smoothly, aiming for same-day ticket closures.
- Set up machines, ensure new hires & current employees are up and running with the correct access.
- If there are system upgrades or we have unexpected outages, you'll work directly with the global network and engineering teams.
- Keep a clean and detailed record of all company equipment/gear.
- Ensure every process aligns with our our company security policies and procedures
- 6 months - 2 years in the IT Help Desk or Tech Support field
- Recent graduates with prior internship and solid tech background are encouraged to apply!
- A Degree in Computer Science, IT, or something similar is great but hands-on experience and a knack for fixing computers is just as valuable!!
- You should have a working knowledge of Windows OS, Active Directory, basic networking, cables, routers, IP addresses, etc.
- Certifications such as CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a willingness to learn on the job is even better!
- Good English and Arabic communication is key, you'll need to explain tech issues to end-users who are not familiar with technical issues.
- A positive attitude and staying calm under pressure will be key
- High-level of integrity is a must
- You'll also need to be open with rotating shifts, including weekends, as our our site runs 24/7.
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 10 Aug 2026.
IT Specialist/IT Help Desk INTERNS | Onsite | Cairo at Sutherland — questions answered
What does the IT Specialist/IT Help Desk INTERNS | Onsite | Cairo role at Sutherland pay?
Sutherland does not publish a salary on this IT Specialist/IT Help Desk INTERNS | Onsite | Cairo listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the IT Specialist/IT Help Desk INTERNS | Onsite | Cairo role at Sutherland based?
Sutherland lists this IT Specialist/IT Help Desk INTERNS | Onsite | Cairo role in Cairo, //CAIRO GOVERNORATE, Cairo, //CAIRO GOVERNORATE, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the IT Specialist/IT Help Desk INTERNS | Onsite | Cairo role at Sutherland still open?
The IT Specialist/IT Help Desk INTERNS | Onsite | Cairo posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 10 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the IT Specialist/IT Help Desk INTERNS | Onsite | Cairo role at Sutherland?
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