Customer Service Representatives
Sutherland
Customer Service Representatives at Sutherland is a full time role based in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt. It was published on 23 August 2026 and was open at last check.
| Role | Customer Service Representatives |
|---|---|
| Company | Sutherland |
| Location | Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt |
| Employment type | Full Time |
| Published | 23 August 2026 |
| Status | Open at last check |
Sutherland is a global leader in customer experience and business process transformation, providing innovative solutions and support services to leading brands worldwide. With a strong presence in Egypt, Sutherland offers a professional and dynamic work environment, career development opportunities, and a diverse workplace where employees can grow and build successful careers.
Key Responsibilities
- Handle customer inquiries and provide professional support.
- Respond to customer requests and resolve issues efficiently.
- Provide accurate information about products and services.
- Ensure a positive customer experience throughout every interaction.
- Handle customer complaints professionally and provide suitable solutions.
- Maintain accurate records of customer interactions.
- Follow company policies, procedures, and quality standards.
- Escalate complex cases when necessary.
Requirements
- English level B2 or above.
- Graduates and dropouts are welcome to apply.
- Maximum age: 40 years old.
- Willing to work on-site.
- Flexible with rotational shifts.
- Excellent communication and problem-solving skills
Benefits
- Company-provided transportation.
- Social insurance.
- Medical insurance.
- 24/7 door-to-door transportation for ladies working night shifts.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 23 Aug 2026.
Customer Service Representatives at Sutherland — questions answered
What does the Customer Service Representatives role at Sutherland pay?
Sutherland does not publish a salary on this Customer Service Representatives listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Service Representatives role at Sutherland based?
Sutherland lists this Customer Service Representatives role in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Customer Service Representatives role at Sutherland still open?
The Customer Service Representatives posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 23 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Service Representatives role at Sutherland?
Apply to the Customer Service Representatives at Sutherland role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Sutherland's own application page. Creating a profile is free and needs no card.
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