Customer Support Specialist
Sutherland
Customer Support Specialist at Sutherland is a full time role based in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt. It was published on 26 August 2026 and was open at last check.
| Role | Customer Support Specialist |
|---|---|
| Company | Sutherland |
| Location | Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt |
| Employment type | Full Time |
| Published | 26 August 2026 |
| Status | Open at last check |
Are you a people person with excellent communication skills and a passion for helping customers? We’re looking for a Customer Service Specialist to join our team and deliver an outstanding customer experience.
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Handle customer complaints and resolve issues professionally and efficiently.
- Follow up with customers to ensure their concerns are resolved.
- Process requests, orders, returns, or other customer-related transactions.
- Maintain accurate records of customer interactions.
- Escalate complex issues to the appropriate department when necessary.
- Work closely with internal teams to ensure a smooth customer experience
- Previous experience in customer service, customer support, or a similar role is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Customer-focused, patient, and professional attitude.
- Ability to work effectively under pressure and manage multiple tasks.
- Good computer skills and familiarity with CRM or customer service systems.
- Fluent in [English/Arabic/other language], if applicable
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 26 Aug 2026.
Customer Support Specialist at Sutherland — questions answered
What does the Customer Support Specialist role at Sutherland pay?
Sutherland does not publish a salary on this Customer Support Specialist listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Support Specialist role at Sutherland based?
Sutherland lists this Customer Support Specialist role in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Customer Support Specialist role at Sutherland still open?
The Customer Support Specialist posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 26 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Support Specialist role at Sutherland?
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