Director - AIM Control Monitoring and Testing Automation Lead

We are seeking a visionary and transformative leader to spearhead our AI-driven automation initiatives. This is a unique opportunity to build and lead a world-class team of analytics, data, and AI professionals dedicated to revolutionizing our Control Monitoring and Testing processes.

Your Role and Impact

As a leader, you will be at the forefront of our efforts to automate manual processes and unlock new levels of efficiency and effectiveness. You will be a thought leader, a technical expert, a people manager, and a key partner to senior stakeholders across the organization. Your success will be measured by your ability to drive significant productivity gains, foster a culture of innovation, and build a high-performing team.

Key Responsibilities

Thought Leadership & Strategy

• Shape the Future: Develop and execute a comprehensive strategy for leveraging AI, machine learning, and advanced analytics to automate and optimize monitoring and testing processes.
• Drive Innovation: Stay at the cutting edge of emerging technologies and identify new opportunities to apply them to our business challenges.
• Champion a Culture of Excellence: Foster a culture of continuous improvement, encouraging your team to think creatively and challenge the status quo.
• Be a Trusted Advisor: Provide expert guidance and strategic recommendations to senior leadership on all matters related to AI and automation.

Technical Acumen & Delivery Excellence

• Oversee Flawless Execution: Ensure the successful delivery of all automation and analytics projects, from conception to implementation.
• Uphold the Highest Standards: Establish and enforce rigorous standards for quality, control, and oversight across all project deliverables.
• Provide Technical Guidance: Leverage your deep technical expertise to guide your team in the development of robust, scalable, and secure automation solutions.
• Measure What Matters: Define and track key performance indicators (KPIs) to measure the impact of your team's work and demonstrate the value of your initiatives.

People & Talent Management

• Build a World-Class Team: Recruit, develop, and retain a diverse and talented team of analytics, data, and AI professionals.
• Mentor and Empower: Provide coaching, mentorship, and career development opportunities to help your team members grow and thrive.
• Foster a Collaborative Environment: Create a positive and inclusive work environment that encourages teamwork, communication, and knowledge sharing.
• Lead by Example: Inspire your team with your passion, your expertise, and your unwavering commitment to excellence.

Stakeholder Management & Influence

• Build Strong Partnerships: Cultivate and maintain strong relationships with senior stakeholders in the COO function and across the organization.
• Drive Alignment: Work closely with CTU teams to understand their needs, prioritize automation opportunities, and ensure alignment on project goals.
• Communicate with Impact: Clearly and effectively communicate your team's vision, progress, and results to a wide range of audiences.
• Be a Catalyst for Change: Influence and inspire others to embrace new technologies and new ways of working.

Qualifications

• Education: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
• Experience: 15+ years of experience in a leadership role, with a proven track record of building and managing high-performing teams in the fields of analytics, data science, or AI.
• Technical Skills: Hands-on experience with automation technologies such as Robotic Process Automation (RPA), intelligent automation, and workflow automation.
• Understanding of AI, machine learning, and natural language processing (NLP) concepts and technologies.
• Knowledge of data management, data governance, and data architecture principles.
• Leadership Skills: Exceptional leadership and people management skills, with a demonstrated ability to inspire, motivate, and develop talent.
• Strong strategic thinking and problem-solving skills, with the ability to translate business needs into technical solutions.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Proven ability to lead and manage large-scale, complex projects from start to finish.

Reports to: Head of Analytics & Information Management, India

Job Family Group:

Job Family:

Time Type:

Most Relevant Skills

Other Relevant Skills

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.