eStore Service Manager
Appsierra →eStore Service Manager at Appsierra is a full time role based in Gurgaon, Haryana, India. The listing states pay of ₹20,00,000–₹30,00,000 and asks for 10–15 yrs of experience. Listed skills: service manager, hybris, sap hybris and b2b/ b2c domain. It was published on 28 July 2026 and was open at last check.
| Role | eStore Service Manager |
|---|---|
| Company | Appsierra |
| Location | Gurgaon, Haryana, India |
| Employment type | Full Time |
| Pay (as listed) | ₹20,00,000–₹30,00,000 |
| Experience asked | 10–15 yrs |
| Skills listed | service manager, hybris, sap hybris and b2b/ b2c domain |
| Published | 28 July 2026 |
| Status | Open at last check |
Key accountability:
- Main point of contact for support service
- Act as senior consultant for Regional ITC by providing technical advice and consultation on eStore platform
- Clarify each region’s requirement for eStore maintenance or enhancement
- Co-ordinated with maintenance team regarding requirements from Subs(e.g. predefined solutions, guidelines, bug-fix and any source code modification within 5 MD)
- Serve as a liaison and primary point of contact between Subs/Regional ITC and maintenance team to evaluate, prioritize and manage all the requests escalated
- Perform resource allocation and workload assignment according to delivery requirement
- Develop work plan for deliverables
- Ensure that deliverables are achieved beyond client expectation
- Report delivery status to client and develop delivery documentations
- Provide support to respective countries during different time zones
- Develop own professional learning of SAP Hybris products/technologies and solutions, Should be self-motivated to keep himself/herself updated on latest SAP Hybris product/ technologies and Solutions
- Improve consulting skills, application and implementation expertise in the product and industry
- Supervise team members to determine how well they function in their jobs on a day-to-day basis
- Provide coaching & development
Qualification:
- Bachelor's degree required in computer science, software engineering
- Must have knowledge of Hybris as well as ticketing tools like JIRA
- Excellent communication, interpersonal, problem solving skills required
- Should have 7+ years of experience in e-Commerce technologies like SAP Hybris.
Experience:
- Experience in working with users to define their business requirements
- 10+years of experience in managing Operations, out of which 7+ years of experience preferably around e-Commerce technologies such as SAP Hybris
- Should have B2B/ B2C domain experience
- Knowledge of defined Service Level Agreements (SLAs)
- Strong organizational skills, Proven record of making operations efficient and in-depth knowledge of Industry best practices
Create a free OnJob profile to apply and see your AI match score before you apply. · Posted 28 Jul 2026.
eStore Service Manager at Appsierra — questions answered
What does the eStore Service Manager role at Appsierra pay?
The eStore Service Manager at Appsierra listing states pay of ₹20,00,000–₹30,00,000 for the Gurgaon, Haryana, India position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles, and the same listing asks for 10–15 yrs of experience.
Where is the eStore Service Manager role at Appsierra based?
Appsierra lists this eStore Service Manager role in Gurgaon, Haryana, India, advertised as full time work at that location and asking for 10–15 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Appsierra before you apply.
What skills does the eStore Service Manager role at Appsierra require?
The eStore Service Manager at Appsierra listing names service manager, hybris, sap hybris and b2b/ b2c domain. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
How much experience do you need for the eStore Service Manager role at Appsierra?
Appsierra asks for 10–15 yrs of experience on this eStore Service Manager posting, alongside service manager, hybris and sap hybris. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the eStore Service Manager role at Appsierra still open?
The eStore Service Manager posting at Appsierra was open at OnJob's last check of the employer's careers page, having been published on 28 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the eStore Service Manager role at Appsierra?
Apply to the eStore Service Manager at Appsierra role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile. Creating a profile is free and needs no card.
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