Lead Qualification - Executive
myHQ
Lead Qualification - Executive at myHQ is a full time role based in Gurugram, HR, India. The listing states pay of ₹3L–₹4.5L and asks for 1–2 yrs of experience. Listed skills: calling, client handling, calling proceess and Communication Skills. It was published on 17 August 2026 and was open at last check.
| Role | Lead Qualification - Executive |
|---|---|
| Company | myHQ |
| Location | Gurugram, HR, India |
| Employment type | Full Time |
| Pay (as listed) | ₹3L–₹4.5L |
| Experience asked | 1–2 yrs |
| Skills listed | calling, client handling, calling proceess and Communication Skills |
| Published | 17 August 2026 |
| Status | Open at last check |
Lead Qualification Associate
Lead Qualification • 1–2 Years • Full Time • Gurgaon • 6 Days a Week
Role Overview
We are seeking proactive and driven Pre-Sales Qualification Executives to manage high-volume incoming and outgoing calls, qualify leads, and provide exceptional customer service. This role requires strong communication skills, the ability to handle 150–200 calls per day, and prior experience in international client handling.
Key Responsibilities
1. Lead Qualification & Communication
- Handle a high volume of inbound and outbound calls (150–200 calls/day) to qualify leads based on set criteria.
- Engage potential clients, including international clients, by understanding their requirements and offering relevant solutions.
- Maintain a high level of professionalism and cultural sensitivity in all customer interactions.
2. Data Management & Reporting
- Update client details and interaction history in the CRM system accurately.
- Prepare daily and weekly lead management reports.
- Ensure timely follow-up on missed call tickets and chat inquiries.
3. Client Support & Engagement
- Address customer inquiries with a courteous and problem-solving approach.
- Provide essential product/service details to leads, including international clients.
- Route complex issues to the appropriate teams when necessary.
4. Collaboration & Process Improvement
- Work closely with sales and marketing teams to improve lead qualification processes.
- Suggest process enhancements to boost team efficiency and client experience.
Required Skills & Qualifications
- Bachelor's degree preferred but not mandatory.
- 1–2+ years of experience in customer service, telemarketing, call centers, BPO, or related fields, with proven experience handling international clients.
- Demonstrated ability to manage 150–200 calls per day efficiently without compromising service quality.
- Excellent verbal and written communication in English (Hindi fluency a plus);
clear, neutral accent suitable for international client interactions.
- Familiarity with CRM systems and MS Office.
- Active listening, patience, empathy, and a customer-focused mindset.
- Ability to identify customer needs and provide suitable solutions quickly, given high call volumes.
Preferred Qualifications
- Prior experience in pre-sales, telecalling, or customer service roles with international clients (US/UK/APAC, etc.).
- Exposure to handling high-volume customer interactions (150+ calls/day).
- Experience working in a BPO/KPO or international call center setup.
Work Schedule & Location
- Working Days: 6 days a week.
- Location: Gurgaon.
Why Join Us
- Be part of a dynamic and supportive team.
- Opportunities for career growth and skill development.
- Gain experience in a fast-paced, high-volume, customer-centric international environment.
Create your free OnJob profile to apply — we'll take you to myHQ's application after sign-up. · Posted 17 Aug 2026.
Lead Qualification - Executive at myHQ — questions answered
What does the Lead Qualification - Executive role at myHQ pay?
The Lead Qualification - Executive at myHQ listing states pay of ₹3L–₹4.5L for the Gurugram, HR, India position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles, and the same listing asks for 1–2 yrs of experience.
Where is the Lead Qualification - Executive role at myHQ based?
myHQ lists this Lead Qualification - Executive role in Gurugram, HR, India, advertised as full time work at that location and asking for 1–2 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with myHQ before you apply.
What skills does the Lead Qualification - Executive role at myHQ require?
The Lead Qualification - Executive at myHQ listing names calling, client handling, calling proceess and Communication Skills. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
How much experience do you need for the Lead Qualification - Executive role at myHQ?
myHQ asks for 1–2 yrs of experience on this Lead Qualification - Executive posting, alongside calling, client handling and calling proceess. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Lead Qualification - Executive role at myHQ still open?
The Lead Qualification - Executive posting at myHQ was open at OnJob's last check of the employer's careers page, having been published on 17 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Lead Qualification - Executive role at myHQ?
Apply to the Lead Qualification - Executive at myHQ role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to myHQ's own application page. Creating a profile is free and needs no card.
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