Analyst Forecasting/Data Scientist
Concentrix
Analyst Forecasting/Data Scientist at Concentrix is a full time role based in IND Gurugram, India. It was published on 12 August 2026 and was open at last check.
| Role | Analyst Forecasting/Data Scientist |
|---|---|
| Company | Concentrix |
| Location | IND Gurugram, India |
| Employment type | Full Time |
| Published | 12 August 2026 |
| Status | Open at last check |
Job Title:
Job Description
Role and Key Responsibilities:
- Prepare and maintain weekly and monthly forecasts.
- Perform trend analysis and variance analysis.
- Improve forecasting methodologies and models.
- Build and test forecasting scenarios.
- Revise and validate forecasts based on stakeholder feedback.
- Ensure forecasting documentation is current and client ready.
- Use statistical and mathematical models to support forecasting.
- Work with large and complex attributes/drivers affecting forecast volumes.
- Interpret contact center data and operational metrics to improve planning accuracy.
- Support data-driven recommendations for business decisions.
- Collaborate with internal teams and clients on forecast assumptions and updates.
- Communicate forecast changes, risks, and recommendations clearly.
- Support planning discussions with actionable insights and sound judgment
Desired Skills:
- Minimum 1+ years of experience in Workforce Management forecasting.
- Hands-on experience in forecasting for large-scale and complex business attributes.
- Strong skills in mathematical and statistical modeling.
- Working knowledge of R Studio or Python for analytics and forecasting.
- Good understanding of forecasting concepts, scenario modeling, and variance management.
- Good understanding of contact center metrics and workforce planning principles.
- Familiarity with WFM processes, forecasting cycles, and operational planning needs.
- Strong analytical thinking and problem-solving ability.
- Good business acumen.
- Strong communication, collaboration, and stakeholder management skills.
- Ability to make sound decisions based on data and business context.
- Certified in Forecasting from Supplier WFM University preferred/required, depending on hiring criteria.
Educational Qualification – Graduation
Disclaimer:-Neither Concentrix nor any authorized 3rd party who assists with our recruitment process, ever asks candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Location:
Language Requirements:
Time Type:
Create your free OnJob profile to apply — we'll take you to Concentrix's application after sign-up. · Posted 12 Aug 2026.
Analyst Forecasting/Data Scientist at Concentrix — questions answered
What does the Analyst Forecasting/Data Scientist role at Concentrix pay?
Concentrix does not publish a salary on this Analyst Forecasting/Data Scientist listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Analyst Forecasting/Data Scientist role at Concentrix based?
Concentrix lists this Analyst Forecasting/Data Scientist role in IND Gurugram, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Concentrix before you apply.
Is the Analyst Forecasting/Data Scientist role at Concentrix still open?
The Analyst Forecasting/Data Scientist posting at Concentrix was open at OnJob's last check of the employer's careers page, having been published on 12 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Analyst Forecasting/Data Scientist role at Concentrix?
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